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Modularization of Services
  • Language: en
  • Pages: 251

Modularization of Services

The design and provision of telemedical services which are both, efficient and customer-centric, constitute a huge challenge in the promising field of telemedicine. This dissertation presents an adequate solution. It outlines a systematic approach for the modularization of telemedical services: the SMART method. Following a design science research approach, this method was iteratively designed and evaluated. Thereby, the three overarching research questions could be answered successfully. They address the requirements elicitation, the design, and the evaluation of the method. The application of the SMART method confirms the intended effects, e.g., higher efficiencies due to reuse of service modules, and represents the key practical contribution of this thesis. Thus, service providers from the field of telemedicine are enabled to design and provide their services in an efficient and user-centric fashion. This dissertation contributes to all person-oriented fields that face digital transformations.

A Service Engineering Method for Knowledge-Intense Person-Oriented Services
  • Language: en
  • Pages: 296
Improving Processes and Outcomes in Digital Learning Environments
  • Language: en
  • Pages: 427

Improving Processes and Outcomes in Digital Learning Environments

Digital learning is enabling new and innovative approaches to learning in different domains. The rapid development of technology makes digital learning ubiquitous and offers more self-directed ways of learning. However, digital learning also comes with disadvantages such as poor learning outcomes that have to be addressed systematically. A promising approach is to put the understanding and scaffolded design of digital learning processes at the center. Andreas Janson presents approaches for scaffolding digital learning processes for the domains of higher education and vocational training. These approaches are based on a holistic understanding of learning processes in digital environments. The empirical evaluations show that learning processes are critical for learning outcomes in digital environments. Finally, the results from field experiments show that the scaffolding of a digital learning process enables for better learning outcomes. The book targets researchers, lecturers, and students in information systems, business administration, and educational technology. The book provides insights for practitioners concerned with the development of education and training.

Design Science at the Intersection of Physical and Virtual Design
  • Language: en
  • Pages: 541

Design Science at the Intersection of Physical and Virtual Design

  • Type: Book
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  • Published: 2013-06-21
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  • Publisher: Springer

This book constitutes the refereed proceedings of the 8th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2013, held in Helsinki, Finland, in June 2013. The 24 full papers, 8 research-in-progress papers, 12 short papers, and 8 poster abstracts were carefully reviewed and selected from 93 submissions. The papers are organized in topical sections on system integration and design; meta issues; business process management and ERP; theory development; emerging themes; green IS and service management; method engineering; papers describing products and prototypes; and work-in-progress papers.

Deriving Trust Supporting Components for Ubiquitous Information Systems
  • Language: en
  • Pages: 252

Deriving Trust Supporting Components for Ubiquitous Information Systems

Ubiquitous information systems (UIS) are proposed to represent a fundamental paradigm shift in information systems research. Despite the advantages of such systems, they also come with disadvantages, such as their increasing automation and opaqueness. When aiming to develop UIS that are readily adopted and used by their intended users, those disadvantages need to be addressed. A promising approach to overcome this challenge is fostering the users‘ trust in UIS. Matthias Söllner presents a method for deriving trust supporting components for UIS, based on existing insights from literature as well as a new theoretical approach on the formation of trust in UIS. The empirical evaluation of the method shows that the trust supporting components increase the users‘ trust as well as their intention to adopt a UIS. The book targets researchers, lecturers and students in information systems, business administration and human computer interaction. It also provides insights for practitioners who develop UIS.

Blended Learning. New Challenges and Innovative Practices
  • Language: en
  • Pages: 493

Blended Learning. New Challenges and Innovative Practices

  • Type: Book
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  • Published: 2017-05-25
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  • Publisher: Springer

This book constitutes the refereed proceedings of the 10th International Conference on Blended Learning, ICBL 2017, held in Hong Kong, China, in June 2017. The 42 papers presented were carefully reviewed and selected from 100 submissions. The papers are organized in topical sections named: Keynotes; Experiences in Blended Learning; Strategies in Blended Learning; Assessment for Blended Learning; Computer-Support Collaborative Learning; Improved Flexibility of Learning Processes; Open Educational Resources; Pedagogical and Psychological Issues.

Dienstleistungsengineering und -management
  • Language: de
  • Pages: 456

Dienstleistungsengineering und -management

Dieses Lehrbuch beschäftigt sich mit den Grundlagen, zentralen Prozessen und Methoden sowie Anwendungsbeispielen für die systematische Entwicklung neuer Dienstleistungen (Dienstleistungsengineering) sowie deren Management über den Lebenszyklus (Dienstleistungsmanagement). Ein Schwerpunkt liegt hierbei auf der Rolle von Informations- und Kommunikationstechnologien (IT) für die Gestaltung und Erbringung von Dienstleistungen. Das Buch bereitet den aktuellen Stand in Forschung und Praxis über das Dienstleistungsengineering und –management lerngerecht auf und gibt Studenten wie Praktikern Theorien, Methoden und Werkzeuge an die Hand, um Dienstleistungen durch den Einsatz von IT systematisch zu gestalten und effizient zu erbringen und neue Formen der Arbeitsteilung und Wertschöpfung für sich nutzbar zu machen.

Erfolgsfaktor IT-Management
  • Language: de
  • Pages: 544

Erfolgsfaktor IT-Management

None

Einführung in die Wirtschaftsinformatik
  • Language: de
  • Pages: 472

Einführung in die Wirtschaftsinformatik

Das Buch gibt eine fundierte und praxisbezogene Einführung in das Gesamtgebiet der Wirtschaftsinformatik. Aufbauend auf den bewährten Vorgängerauflagen von Stahlknecht und Hasenkamp wurde die 12. Auflage komplett überarbeitet, strukturell weiterentwickelt und aktualisiert. Die Schwerpunkte umfassen u.a. Systemplattformen, (Hardware, Betriebssysteme), Kommunikationssysteme, Datenbanken, Systementwicklung, IT-Anwendungssysteme, IT-Management und Digital Business.