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Universal Design
As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers' diversity constitutes the best source of information available if you are to lead the way in design innovation, marketing orientation and service provision. Universal Design: The HUMBLES Method for User-Centred Business offers every type of organization a clear understanding of the role and value of Design for All/Universal Design (the intervention in environments, products and services to enable everyone, regardless of age, gender, capabilities or cultural background, to enjoy them on an equal basis). The seven phase model integrates the users' point of view, enabling you to assess your current business strategy and design practices, and make your product or service appealing to all your potential customers, thus creating a better, more consumer-oriented experience. This book is a must-read for organisations who wish to consider their products and services from the customer point of view and so gain an advantage over their competitors.
The ABC & XYZ of Bee Culture
"The 41st Edition of this work has been completely rewritten and updated with new scientific and management information gathered since the last edition was published 15 years ago. It is the latest and most up to date book of its kind available anywhere." -- Provided by publisher.
Design Renaissance
None
Handbook of the Birds of the World
Barn Owls to Hummingbirds. Prólogo sobre indicadores de riesgo y evaluación de estado en las aves. Más de 8000 referencias bibliográficas.
Acta Radiologica
None
Handbook of the Birds of the World: Hoatzin to auks
Hoatzin to Auks. Prólogo sobre arte y naturaleza. Más de 8000 referencias bibliográficas.
Protected Area Management
Protected Area Management: Principles and Practice 2e examines the multi-disciplinary task of managing protected areas. This second edition of this authorative text has been updated, expanded and includes new AUstralian and international case studies.
