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Ferramentas de Gestão Voltadas para melhoria da qualidade nas empresas
O livro tem como premissa permitir que o leitor conheça assuntos relacionados à gestão e tomada de decisões utilizando ferramentas simples com intuito de melhorar a qualidade das organizações. No mundo corporativo muitas vezes temos pouco tempo para tomar uma decisão e precisamos que ela seja a mais assertiva possível e que constitua de dados e fatos. Para isso precisamos das Ferramentas da Qualidade que são técnicas que permitem que você saiba qual a causa raiz de um determinado problema, que coloquem em ordem relevante os problemas apresentados e até mesmo gerencie quem irá resolvê-los. Problemas gerenciais existem e precisam ser tratados todos os dias pelas organizações, p...
Spiritual Tarot
Charting the Sacred Journey Spiritual Tarot will take you far beyond traditional Tarot card glimpses of the future, and into the deepest recesses of your own mind. Using the three major Tarot decks -- Rider-Waite, Aquarian, and Morgan Greer -- you'll be guided on a breathtaking journey of self-discovery and spiritual awakening. Like an interactive "picture book" of life experience the cards will help you to: Explore the archetypal mysteries Discover the ten growth lessons and the four levels of maturity Learn the significance of wands, cups, swords, and pentacles and how to expand the card meanings Interpret your readings Written by the authors of The Lovers' Tarot, Spiritual Tarot is the life map you need to determine where you are going and discover how best to get there.
Total Quality Control for Management
Now, Toyota's top quality control expert shows managers in any business how to improve quality and cut costs using his management techniques. Used successfully by companies worldwide--these techniques have already been proven to increase productivity and dramatically improve quality in administrative, marketing, service and technology-related functions, as well as on the manufacturing floor.
The Mestizo Mind
Mestizo: a person of mixed blood; specifically, a person of mixed European and American Indian ancestry. Serge Gruzinski, the renowned historian of Latin America, offers a brilliant, original critique of colonization and globalization in The Mestizo Mind. Looking at the fifteenth-century colonization of Latin America, Gruzinski documents the mélange that resulted: colonized mating with colonizers; Indians joining the Catholic Church and colonial government; and Amerindian visualizations of Jesus and Perseus. These physical and cultural encounters created a new culture, a new individual, and a phenomenon we now call globalization. Revealing globalization's early origins, Gruzinski then fast forwards to the contemporary mélange seen in the films of Peter Greenaway and Wong Kar-Wai to argue that over 500 years of intermingling has produced the mestizo mind, a state of mixed thinking that we all possess. A masterful alchemy of history, anthropology, philosophy and visual analysis, The Mestizo Mind definitively conceptualizes the clash of civilizations in the style of Homi Bhabha, Gayatri Spivak and Anne McClintock.
Feedback That Works: How to Build and Deliver Your Message, First Edition
This is the first edition of this title. A revised edition has now been released (9781604919219). Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change
Handbook of Decision Analysis
A ONE-OF-A-KIND GUIDE TO THE BEST PRACTICES IN DECISION ANALYSIS Decision analysis provides powerful tools for addressing complex decisions that involve uncertainty and multiple objectives, yet most training materials on the subject overlook the soft skills that are essential for success in the field. This unique resource fills this gap in the decision analysis literature and features both soft personal/interpersonal skills and the hard technical skills involving mathematics and modeling. Readers will learn how to identify and overcome the numerous challenges of decision making, choose the appropriate decision process, lead and manage teams, and create value for their organization. Performin...
Devilish Intent (Quentin Security Bodyguard Romance #7)
Don't miss Con and Grace's story, a second-chance romantic suspense from USA Today bestselling author of steamy romance Morgan James. Anger. Hurt. Betrayal. All the emotions I thought I'd buried bubble to the surface when Grace Delacroix blows back into my life. The girl next door was my best friend, my first love, my everything. Until she wasn’t. I’ll never forget the way she walked away from me forever—and I’ll never forgive her for taking away the thing that meant most to me. Part of me wants to throw her out of my office, but it's far smaller than the part of me that still aches for her. When she asks for help to catch the person stalking her, I can't tell her no. I'll just have ...
Selling and Sales Management
A classic text providing thorough and sophisticated treatment of selling and sales management, with an emphasis on the international market.
I Really Didn't Think This Through
'This beautiful compilation of Beth's words and artwork will be a useful companion for anyone who is muddling through the early bits of adulthood with varying degrees of 'ARGH!'' Ruby Elliott (@rubyetc) Welcome To Adulthood! Hey, wait - where are you going...? Armed with her beloved illustrations, popular Instagram artist Beth Evans tackles a range of issues - from whimsical musings to deeply personal struggles - in this imaginative anti-guide to being your own person.
