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Reference and Information Services
Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or...
Reference and Information Services
Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services, including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value and the impact of the Internet on reference services. Copyright © Libri GmbH. All rights reserved.
Ethics and Electronic Information
Stephen Almagno’s career as a professor of library science began at the University of Pittsburgh in 1971. In 1990, he became the first professor in the United States to teach an information ethics course in a library and information science program. Almagno’s work in the area of information ethics was recognized at the 2001 “Ethics of Electronic Information in the 21st Century” symposium held at the University of Memphis on October 18–21, 2001, upon the occasion of his retirement from the University of Pittsburgh. The essays in this book were presented at the symposium honoring Almagno. The first section of the book features papers that pay special tribute to Almagno. The second contains papers on library issues and ethics, such as the ethics of electronic information in China and eastern Europe, the organizations that represent information professionals, the ethics of user privacy in the digital library, and ethical implications of e-commerce, to name just a few. The third section covers topical issues, such as Internet plagiarism, ethical hacking and the security justification, social democracy and information media policy, and the ethics of dialogue, among others.
Outreach Services in Academic and Special Libraries
Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings.
Outreach Services in Academic and Special Libraries
Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings. This exte...
Fundamentals of Reference
The all-in-one “Reference reference” you’ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it presents an overview of the basic tools and techniques of reference work, including “Reference Services,” a section addressing such important topics as telephone reference, the reference interview, and electronic reference “Reference Sources,” chapters which focus on types of reference tools, including encyclopedias, dictionaries, directories, handbooks, and almanacs Appendixes with key documents prepared by the Reference and User Services Association (RUSA) and an annotated bibliography An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!
The Law of Libraries and Archives
The Law of Libraries and Archives explains legal concepts in plain English so that librarians and archivists will be able to understand the principles that affect them on a daily basis. Issues in the book include contracts, copyright and patent law, fair use, the TEACH Act, trademark law, licensing of databases, information malpractice and professionalism, privacy issues and the PATRIOT Act, employment law, and the basics of starting a non-profit organization.
