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Confusing, inadequate instructions for setting up and using consumer products are not only unhelpful, but potentially dangerous. They may contain wrong information, poor warnings, and no pictures or illustrations. Standards are either non-existent or little known, even though the U.S. government has developed and tested standards for the past thirt
Designing Usable Texts covers the analysis of textual communication processes in the real world of publishing systems and work sites. The book presents topics on designing and understanding of written texts; authoring, editing, and the production process; and training authors of informative documents. The text also describes the policies and processes of editing; lessons in text design from an instructional design perspective; and graphics and design alternatives such as studying strategies and their implications for textbook design. The identification of information requirements such as understanding readers and their uses of texts, modeling users and their use of technical manuals, is also considered. Psychologists and people involved in communication design, document design, information mapping, and educational technology will find the book invaluable.
This book offers psychologists and those who are involved with systems design an overview of changing technology and guidelines for using new techniques in the design and development of systems in the workplace. The first part of the book concerns productivity and cognitive assessment. The papers provide state of the art appraisals of robotic perception, artificial intelligence, knowledge representation, decision making and the control of automation systems. The second part, on systems design research, discusses a number of key applied human factors problems, including supervisory control systems, human workloads, methods of systems design, job aiding, and human factors considerations.
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