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Building a Knowledge-Driven Organization
This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to: Combat the biggest problem with implementing knowledge management--creating the culture that supports it Increase the speed of innovation globally across an organization Resolve technical problems quickly Make immediate, informed decisions to help solve customer issues Create new products based on customer input and demand
Human Wildlife
"A book that just about everyone will find in some measure fascinating, disturbing, engaging, repulsive and funny... Buy it for a friend who worries about 'germs'." -- American Scientist
Can We Be Good Without God?
Recent neurological studies have shown that there are regions of the brain that seem predisposed to create beliefs. Are we hardwired to believe? And if so, why do beliefs sometimes inspire major contributions to society, while on other occasions they precipitate horrendous acts of destruction?In this provocative and stimulating study of the connection between belief and behavior, Dr. Robert Buckman begins by reviewing the history of religious belief, showing the many shared themes among religions of diverse cultures. He then explains little-publicized data from neuroscience on the limbic system and the right-hand temporal lobe of the brain, which when stimulated consistently produces deep-se...
How To Break Bad News
For many health care professionals and social service providers, the hardest part of the job is breaking bad news. The news may be about a condition that is life-threatening (such as cancer or AIDS), disabling (such as multiple sclerosis or rheumatoid arthritis), or embarrassing (such as genital herpes). To date medical education has done little to train practitioners in coping with such situations. With this guide Robert Buckman and Yvonne Kason provide help. Using plain, intelligible language they outline the basic principles of breaking bad new and present a technique, or protocol, that can be easily learned. It draws on listening and interviewing skills that consider such factors as how much the patient knows and/or wants to know; how to identify the patient's agenda and understanding, and how to respond to his or her feelings about the information. They also discuss reactions of family and friends and of other members of the health care team. Based on Buckman's award-winning training videos and Kason's courses on interviewing skills for medical students, this volume is an indispensable aid for doctors, nurses, psychotherapists, social workers, and all those in related fields.
Magic Or Medicine?
The authors evaluate alternative and allopathic approaches to patient care, examining the nature of the relationship between patients and practitioners. Drawing on early medical sources and on their own investigations into alternative therapies, they argue that healing has always been part science and part art, and suggest that magic and medicine are essential components of every healer-patient contact. Originally published in 1993 by Key Porter Books, Toronto, Ontario. Annotation copyright by Book News, Inc., Portland, OR
From Bow to Biennale
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Chicago Noir
“If ever a city was made to be the home of noir, it’s Chicago. These writers go straight to Chicago’s noir heart” (Aleksandar Hemon, National Book Award finalist and New York Times–bestselling author of The Lazarus Project). Chicago’s rough-and-tumble tough-guy reputation may have been replaced in recent years by the image of a tourist- and family-friendly town—but that original city isn’t gone. The hard-bitten streets once represented by James Farrell and Nelson Algren may have shifted locales, and they may be populated by different ethnicities, but Chicago is still a place where people struggle to survive and where, for many, crime is the only means for their survival. The ...
Reader's Digest Universal Dictionary
As well as a wealth of information on words, Universal Dictionary also contains facts about things, people, places and events, and includes 120 maps.
