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"First published in hardback 2012 by Royal Collection Trust".-Title page verso.
Is evolution progress? Why is Homo Sapiens both gifted with such reason, and yet cursed with such turbulent restlessness? How may we calm our anomalous nature? Here is an alternative psychology, and another way of viewing our history - both personal and as a species.
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Wales Says Yes provides the definitive account and analysis of the March 2011 Welsh referendum. Drawing on extensive historical research, the book explains the background to the referendum, why it was held, and what was at stake. The book also explains how the rival Yes and No campaigns emerged, and the varying degree of success with which they functioned. Through a detailed account of the results, and analysis of survey evidence on Welsh voters, the book explains why Wales voted Yes in March 2011. Finally, it considers what that result may mean for the future of both Wales and the UK.
Winner of the Los Angeles Times Book Prize in History: a bold and searing investigation into the role of white women in the American slave economy “Stunning.”—Rebecca Onion, Slate “Makes a vital contribution to our understanding of our past and present.”—Parul Sehgal, New York Times “Bracingly revisionist. . . . [A] startling corrective.”—Nicholas Guyatt, New York Review of Books Bridging women’s history, the history of the South, and African American history, this book makes a bold argument about the role of white women in American slavery. Historian Stephanie E. Jones-Rogers draws on a variety of sources to show that slave‑owning women were sophisticated economic acto...
The NHS is 'the closest thing the UK has to a national religion'. No wonder: it has worked secular miracles. Before the NHS, sick children could not see a doctor before a sixpence was handed over. People died of whooping cough and tuberculosis, illnesses we now scarcely see. When the NHS was founded, almost 70 years ago, people in the UK lived less than 50 years on average - a lifespan which has almost doubled. No matter how poor we are, our health care is included with British citizenship. But the NHS has also been accused of high death rates, lazy and uncaring staff, dirty hospitals and unbridgeable funding gaps. Every politician claims to know how to save the NHS. Margaret McCartney argues differently. She believes that the NHS is world class: but politicians have to stop micromanaging based on faith in their own political beliefs and instead base decisions on evidence. Patients and professionals working together to deliver an evidence-based NHS is the only future - if we want our NHS to survive.
The new, 2nd edition of the Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing revenue streams, reducing sales costs, improving investment planning and increasing market knowledge. It opens by describing the key account manager's role and then goes on to describe how to rise up the so-called customer perception ladder, moving from a simple commodity supplier to developing a solid, long-term business partnership with your key customers. The author next explains how to develop the 'key account development plan', how to increase your influence with the decision-maker in your key account (relationship management) and how to win new business. The final chapter runs through the essential steps of key account handling. There are short exercises throughout which, if carried out, will help to reinforce the key learning points.
'How many general practitioners ended up in their roles thanks to a faint breeze nudging them in a given direction? How many successes resulted from failure? Some of the most successful practices were built up from nothing, and some of the happiest doctors spent time not being doctors. Despite the element that fate plays in career paths it is prudent to make plans - ' A career in general practice offers many options for further professional development. While some GPs prefer to concentrate primarily on their practice, others find additional fulfillment in teaching, research or international collaboration. Whichever path you choose, general practice promises a rewarding and exciting experienc...
Ethicability is based on a clear, concise and robust model which combines insights from 3,000 years of moral philosophy and the latest scientific research into human psychology and behaviour. In just 20 questions, ethicability enables us to understand and resolve a wide range of moral dilemmas in a format which has been tried and tested by groups as diverse as investment bankers, health practitioners, and the security services. Ethicability then helps us to find the courage to do the right thing because we now have the confidence that we have made the best decision we can, having considered everyone and everything involved. Deciding what's right doesn't always mean immediate success or even happiness, because life isn't a playground. Ethicability is about being good, doing right, and leaving the world a better place.