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Public Service Accountability
How we manage public services and hold them to account is critically important. Yet austerity, recent changes to accountability frameworks, and the loss of the Audit Commission have created a huge deficit in our understanding of how well services are delivered. The time is thus right to re-examine the state of our vital public services, as well as how we can make them more accountable. This book reopens the debate on what accountability means and provides unique insights into an increasingly complex organizational landscape. It presents a new and innovative way of evaluating public services that should be of use to academics and public servants alike. Synthesising empirical work across local government, health and social care, the police, and fire services, this book also explores the relationship between financial and performance accountability and makes the case for the need for a distinctive sense of public service accountability.
Public Service Operations Management
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas f...
Handbook on Theories of Governance
The thoroughly revised and updated Handbook on Theories of Governance brings together leading scholars in the field to summarise and assess the diversity of governance theories. The Handbook advances a deeper theoretical understanding of governance processes, illuminating the interdisciplinary foundations of the field.
Administering and Managing the U.S. Food System
Food and the systems that produce, disrupt, prepare it are central to all human life. Yet, scholarly analysis of the food systems that support human life are highly fragmented across a variety of disciplines. Public administration, with its focus on the doing of public policy, would seem to be a logical home for analysis of food systems in action. However, food is largely ignored by public administration scholars, and scholars from other disciplines can unintentionally draw up established public administration literature. The chapters in this edited volume highlight where the lenses and languages of public administration can and should be used to analyze food systems. Viewed collectively, the editors argue that the lenses and languages of public administration can and should become a common ground for scholars and practitioners to discuss food systems.
Rebuilding the Fire and Rescue Services
The book examines the new arrangements for organizing policy, delivery and public accountability in Fire and Rescue Services. Contributors of this invaluable text assess the effectiveness of government responses to new legislation that came as a result of inadequacies identified in governmental reviews, namely the Policing and Crime Act of 2017.
Public Management and Vulnerability
This book locates the issue of ‘vulnerability’ in an international context, within public-sector reform processes, and goes beyond the conceptualization of existing concepts of policing and vulnerability to include multi- and intra-agency working. It uncovers many competing and contradictory conceptualisations of the phenomenon and shows how a variety of agencies in different jurisdictions prioritise and operationalise this escalating 21st-century social problem. Two recurring themes of this edited collection are the ways in which non-state organisations and agencies have become an acknowledged feature of modern service delivery, and how the withdrawal of the state has heralded a percept...
Nick Hornby's High Fidelity
This is part of a new series of guides to contemporary novels. The aim of the series is to give readers accessible and informative introductions to some of the most popular, most acclaimed and most influential novels of recent years - from ‘The Remains of the Day' to ‘White Teeth'. A team of contemporary fiction scholars from both sides of the Atlantic has been assembled to provide a thorough and readable analysis of each of the novels in question.
When politics meets bureaucracy
This book is based on a study of the strategies and tactics applied by municipal bureaucrats and local politicians in the pursuit of political goals in two small Norwegian municipalities. The enactment of a bureaucracy within these small and close-knit communities offer an insight into how formal and informal relations intersect during the production of public policy. By analysing the relation between normative and pragmatic rules regulating political action, Christian Lo demonstrates how the efforts to resolve these tensions and dilemmas involve a balancing of alternative sources of political legitimacy. Through ethnographic accounts of policy-making in action, When politics meets bureaucra...
Current Index to Statistics, Applications, Methods and Theory
The Current Index to Statistics (CIS) is a bibliographic index of publications in statistics, probability, and related fields.
