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Telephone Triage and Consultation
This book provides an understanding of what is required when GPs, practice nurses, receptionists and out-of-hours workers are engaged in clinical telephone assessments (telephone triage or telephone consultations).
Telephone Assessment in Primary Care
At a time when primary care has never been busier, the ability to assess effectively by telephone is vitally important. By understanding the problems of this demanding and risk-prone area, clinicians are better able to balance patient needs with workload demands and access to face-to-face appointments. This book provides GPs, practice nurses and out-of-hours workers with a practical guide to what is required when undertaking triage or consultations on the telephone. Using real-world examples throughout, the book offers: A step-by-step guide to the basic principles of telephone assessment A summary of the potential pitfalls and how to avoid them Guidance on how to quality-assure each call before concluding safely Protocols to use for every call Telephone Assessment in Primary Careis based around the author's personal experience working in clinical telephone services. In addition, her work running training courses on telephone triage and consultation helps her to highlight common problems and provide practical solutions.
Placement Learning in Community Nursing
Worried about your placement? Will you fit in? Will you have the right skills? What do you need to learn for practice assessments? This book will help you with all these concerns. It will tell you what to expect from the placement, what you can learn, how to link theory and practice, and how to make the most of your learning opportunities. - A logical, step-by-step approach to preparing for a medical placement - Helps make the most of learning opportunities - Narratives from other students describe what the placement will really be like - Honest discussion of the challenges of a placement in the community to help avoid problems - Advice on possible approaches to situations that may arise on a community placement Series features: - A unique guide to getting the most from clinical placements - What to expect before a placement - What you can expect to learn on placement - How to consolidate your experience and learning - Clear links and examples with NMC proficiencies - Guidance on what to use as evidence for portfolios - Short case studies to link theory with practice - Key points reminder boxes
Emergency Triage
Emergency Triage: Telephone Triage and Advice complements the highly successful Emergency Triage. The algorithms are rooted in the Manchester Triage System (MTS), which is used in hospitals around the world and which is acknowledged as an effective means of clinical prioritisation. This telephone iteration of a triage system which prioritises millions of patients each year provides a robust, safe, evidence-based system for managing the clinical risk in patients who are at a distance from health care providers. The basic principles that drive the MTS remain, but this book addresses the specific difficulties of assessment by telephone. The possible triage outcomes are "face-to-face now", "face...
Medicina Ambulatorial
Medicina ambulatorial, 5ª edição, em 2 volumes, mantém a qualidade pela qual ficou conhecida. Com ampla participação de médicos de família e comunidade e de peritos de especialidades correlatas, aborda o cuidado de problemas comuns de saúde no âmbito da atenção primária, buscando praticidade e embasamento científico. Esta edição comemorativa ampliou ainda mais o escopo dos assuntos abordados, visando maior resolutividade e maior incorporação do conceito de qualidade em APS a partir de seus atributos de acesso, integralidade, longitudinalidade e coordenação dos cuidados, levando em consideração também a presença e o impacto crescente das multimorbidades. Para cada conduta terapêutica ou preventiva é apresentado o nível de evidência que a apoia segundo o sistema GRADE.
Emergency Triage
The Manchester Triage System (MTS) is the most widely used triage system in the UK, Europe and Australia, with tens of millions of patients being processed through hospital emergency departments. It is also used in hospitals throughout Brazil. Emergency Triage is the core text for the MTS, which utilises a risk averse system of prioritisation for patients in all unscheduled care settings. As such, it is an essential text for all emergency department staff using the MTS, in particular triage nurses. The book is both a training tool and a reference for daily use in the Emergency Department and prehospital settings. This edition features revised protocols that reflect new approaches to prioritisation, with accompanying revised flowcharts - the core part of the book. Table of Contents Presentation flow charts index 1: Introduction 2: The decision-making process and triage 3: The triage method 4: Pain assessment as part of the triage process 5: Patient management, triage and the triage nurse 6: Auditing the triage process 7: Telephone triage 8: Beyond prioritisation to other applications This Edition was updated in 2023 to Version 3.8.
Telephone Consultations in Primary Care
This publication provides accessible guidance to primary care professionals in the appropriate use of the telephone when speaking with patients, carers and colleagues. It also contains exercises that will enable health professionals and support staff to develop the skills needed for the unique medium provided by the telephone.
The Developing Child
The Developing Child gives students the tools they need to organise, retain, and apply information from the broad field of child psychology, while offering balanced coverage of theory and application. Through The Developing Child Helen Bee and Denise Boyd generate excitement about scientific inquiry by connecting research with applications. All integrated features within the text are designed to engage students and provide them with the support they need to understand, learn, and apply the material. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. Samples Preview sample pages from The Developing Child, Pearson New International Edition
Telephone Triage: Protocols for Adult Populations
The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field "This is a well thought out and organized tool for those involved in telephone advice and triage. It has many unique features not normally found in triage protocols, including research related to medical error, decision support, and critical thinking. The references are extensive. It is a necessary addition to the library of anyone involved in telephone triage and this update is an essential replacement for the previous protocols book. 3 Stars."--Doody's Review Service Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference pro...
Oxford Handbook of General Practice
This handbook covers practical issues, such as how to deal with confidentiality, compliance, complaints, and referral letters as well as clinical medicine. It also raises issues such as dealing with stress and entering the profession.
