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"This book sheds light on the possibilities of solving the problems in public sector modernization by changing the modes of operations of work organizations. The results presented in the book are based on development experiences in Finnish municipalities, and cover a period of eight years (1991-1998). The participative approach is focused on the simultaneous development of the quality of working life and the productivity of services along the lines of Organizational Assessment. Thus, the book addresses some of the central issues within the debate on action research and on the modernization of the public services, such as "top - down" and "bottom - up" developments and the impact for the customers."--BOOK JACKET.
This book is one of the first of its kind to bring together a variety of perspectives on evaluation from a multidisciplinary international perspective. The book, with its content derived from leading experts in their chosen fields of practice, illustrates the potential of evaluation to demonstrate the impact and efficiency of social interventions. Examples are given of comparative effectiveness research, realist evaluation, and systematic reviews, as well as of holistic and authentic evaluation, the use of advisory groups, and qualitative needs assessment. The volume also presents some special evaluation tools used by national governments and which are used to influence a variety of professi...
"This volume includes the most important contributions to the tenth meeting of the German-Japanese Society for the Social Sciences, held in Osnabreuck, Germany, from 28 to 31 August 2008"--Page 1.
Participation is a social process, which is basically part of an exchange relationship. Thus, it is principally pluralist and ambiguous in its meaning. As a consequence, the reconciliation of voices needs innovative approaches to support balanced participation experiences. The ambivalent character of participation intends to provide a look at new initiatives in the various fields of work-place participation. Leading international scholars examine the role of institutional contexts for participation, the development of new forms of interest organisation as well as the relationship between organisational performance, participation practices and quality of working life. The contributions are not limited to taking stock of new experiences in the field of workplace participation, but also contribute to designing a new research agenda.
Contains reports on the main action research projects and methods in Finland at the beginning of the 1990s. Includes addresses of action research teams.