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At Your Service?
Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
The Political Economy of Household Services in Europe
This edited volume assesses from a variety of perspectives the policies introduced to support the development of household services across Europe. It highlights the impact of these costly policies on the creation of low quality jobs and on labour market dualisation, and questions their social and economic outcomes.
Work Appropriation of Low-Wage Workers in the Service Sector
Work Appropriation of Low-Wage Workers in the Service Sector deftly explores how supermarket clerks perceive their work when faced with meagre pay and frequently precarious working conditions. Speaking substantively on current social problems within clerksÕ livelihoods, this essential book provides a fascinating comparison between German and US-based low-wage worker experiences.
Service Industries
First published in 1985. Routledge is an imprint of Taylor & Francis, an informa company.
Working in the Service Sector
Chapter 1 Introduction -- part Part I Different service societies in Europe -- chapter 2 Measuring economic tertiarisation -- chapter 3 The incidence of new forms of employment in service activities -- chapter 4 Why do countries have such different service-sector employment rates -- chapter 5 Services and the employment prospects for women -- part PART II The organisation of service work: an analysis of five sectors -- chapter 6 The family, the state, and now the market -- chapter 7 The reluctant nurses -- chapter 8 Work hard, play hard -- chapter 9 Work organisation and the importance of labour markets in the European retail trade -- chapter 10 Lean banking -- part Part III Common challenges -- chapter 11 The shaping of work and working time in the service sector -- chapter 12 The delegation of uncertainty -- chapter 13 Can trade unions meet the challenge -- chapter 14 Diversity and regulation of markets for services.
