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A practical book detailing how to implement EI (emotional intelligence) techniques for human resource professionals and trainers developing managers and leaders.
Preface p. vii Chapter 1 Accept That People Will Say (and Do) the Dumhest Things p. 1 Chapter 2 Norms Are Important for Leading and Managing Change p. 17 Chapter 3 Some Rules Are Meant to Be Broken p. 37 Chapter 4 Don't Do What Doesn't Work p. 65 Chapter 5 Measure Twice, Cut Once p. 81 Chapter 6 Don't Be Penny-Wise and Pound-Foolish p. 99 Chapter 7 Two's Company, Three's a Crowd p. 113 Chapter 8 Learn to Anticipate the Worst-Case Scenario p. 121 Chapter 9 Rome Wasn't Built in a Day p. 149 Conclusion p. 155 Endnotes p. 157 Index p. 163 About the Authors p. 169 Additional SHRM-Published Books p. 171.
Erskine Caldwell has been compared to literary giants like Faulkner and Hemingway, yet he has also been reviled as peddler of pop trash. Was he a genius, or just a shooting star whose brilliance faded long before he stopped writing? Caldwell began his career in the late 1920s and gained fame for revealing the gritty backwoods South in novels such as his seminal Tobacco Road. He wrote prolifically, sometimes as much as a book a year. As the editor of this book maintains, perhaps anyone who wrote so much would inevitably stumble. These 12 essays explore a variety of issues. They discuss Caldwell as humorist, social commentator, modernist, and revolutionary novelist. They examine his themes and...
REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to pe...
This book concretely defines the concept of learning agility and offers a business case for why organizations of all types should concentrate on building and sustaining this approach. It provides readers with a holistic approach towards the topic, and helps leaders leverage the learning agility of individual employees to sustain a learning-agile workplace culture. Synthesizing academic research and practical approaches, this book takes leaders through ways to interview and assess potential employees for learning agility, develop and foster an environment for learning agility, and measure the results of a learning agile workplace. The authors present an innovative learning agility assessment which has been developed, tested, and implemented by clients and outline metrics which can measure the results of a learning agile workforce. This little-understood but highly advantageous approach is crucial for leaders to understand if they wish to deliver results and impact their organizations' bottom line.
Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, yet the successive generations are still coming in. Senior leaders are now left to manage a blended workplace comprised of up to four generations—each with their own ideas of work ethic, work/life balance, long-term career goals, and much more. Management is challenging at the best of times, but the n...
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Leadership in Balance provides readers with a deeper understanding of the art, practice, and discipline of purpose-driven collaboration, and teaches them how new leadership habits of the mind will positively impact an organization's learning, growth, and change.
Authors Clinton Longenecker, Greg Papp, and Timothy Stansfield reveal that all too often business organizations are defeated while the clock is still ticking. Bogged down by sluggish business practices that stifle change, they are unable to pick up the pace when necessary to score and win. The Two-Minute Drill translates football’s lessons for business leaders who want to succeed in today’s competitive marketplace. The book clearly shows what it takes to accelerate change and improvement within any type of organization.