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The Service Startup
A practical guide to integrate Design Thinking and Lean Startup in the service era. "Pinheiro will inspire you to think differently about business, design, education, and - perhaps most importantly - the way you work every day." - Kerry Bodine, co-author of Outside In: The Power of Putting Customers at the Center of Your Business "In this book, Tenny offers some extremely valid and hard-hitting criticism regarding the ideals surrounding the dictate of building a Minimum Viable Product. Agreed on many fronts but I found his reinvention of these principles when applied to the service industry to be extremely insightful. The concept of a Minimum Valuable Service is unique, new and sets goals in...
Bancários do Espírito Santo : 80 anos construindo a luta e a resistência da classe trabalhadora (1934-2014)
Fundado em 12 de janeiro de 1934, o Sindicato dos Bancários do Espírito Santo denominou-se inicialmente Sindicato dos Bancários de Vitória. Em 2014, portanto, ele completou 80 anos. É um senhor, mas com capacidade de luta dos jovens, revigorado pela tradição que carrega. Este livro recupera sua trajetória. Busca mostrar que precisamos pensar o exemplo dos capixabas na história dos bancários. Para tanto, dividimos o trabalho em quatro partes. A primeira trata das origens e da formação da entidade. A segunda, de sua consolidação. A terceira, do duro impacto da Ditadura Militar na luta sindical. A quarta corresponde ao momento atual, iniciado em 1985. A riqueza deste momento é co...
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Lenin150 (Samizdat)
Lenin150 (Samizdat) aims to contribute to the re-kindling of the communist attractor by engaging, in the spirit of critical solidarity, with Vladimir Ilyich Ulyanov in the year of his 150th anniversary. Conceived out of the former Soviet republic of Kyrgyzstan, the book brings together contributions from all continents, ranging in style from the academic to the lyrical. As such, these compelling, and in some cases absolutely urgent, appropriations of (the spectre of) Lenin aspire to be of considerable use-value for the struggles ahead.
Rand McNally International Bankers Directory
V.1. U.S. Master, Alabama-Minnesota. -- v.2. U.S. Master, Missouri-Wyoming. -- v.3. U.S. Operations. -- v.4. International.
Science with a Human Face
In October of 1992, the Harvard Center for Population and Development Studies sponsored the Roger Revelle Memorial Symposium on Population and Environment. Two dozen eminent scientists who were Roger Revelle's friends, colleagues, and students presented papers that reflected the remarkable scope of Roger Revelle's professional and academic contributions during his lifetime. This volume is a selection of the papers presented at the symposium.
