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The CEO Activist
Discover the 10 key factors that will impact the success or failure of your diversity, equity, and inclusion efforts In The CEO Activist: Putting the ‘S’ in ESG, renowned diversity, inclusion, belonging, equity and culture expert Leila McKenzie-Delis delivers an inspirational and exciting guide to making your workplace—and your world—a more inclusive, diverse, accepting, and productive place. In the book, you’ll explore the 10 factors that impact visible and invisible diversity, including race, gender, sexual orientation, disability, age, mental health, parenthood, nationality, religion, and socio-economic status. The author walks you through the ‘S’ of Social Impact in ESG (So...
Creative Endurance
"With Creative Endurance learn how to reframe the obstacles of everyday life and work into exciting creative opportunities"--
Unmasking AI
NATIONAL BESTSELLER • “The conscience of the AI revolution” (Fortune) explains how we’ve arrived at an era of AI harms and oppression, and what we can do to avoid its pitfalls. “AI is not coming, it’s here. If we answer the beautiful call inside these pages, we can decide who we are going to be and how we’re going to use technology in service of what it means to be fully human.”—Brené Brown, #1 New York Times bestselling author of Dare to Lead A LOS ANGELES TIMES BEST BOOK OF THE YEAR • Shortlisted for the Inc. Non-Obvious Book Award To most of us, it seems like recent developments in artificial intelligence emerged out of nowhere to pose unprecedented threats to humanki...
The Routledge Companion to Business Journalism
The Routledge Companion to Business Journalism provides a complete and critical survey of the field of business and economic journalism. Beginning by exploring crucial questions of the moment, the volume goes on to address such topics as the history of the field; differentiation among business journalism outlets; issues and forces that shape news coverage; globalism; personal finance issues; and professional concerns for practicing business journalists. Critical perspectives are introduced, including: gender and diversity matters on the business news desk and in business news coverage; the quality of coverage, and its ideological impact and framework; the effect of the internet on coverage; differences in approaches around the world; ethical issues; and education among journalists. Contributions are drawn from around the world and include work by leading names in the industry, as well as accomplished and rising-star academics. This book is an essential companion to advanced scholars and researchers of business and financial journalism as well as those with overlapping interests in communications, economics, and sociology.
American Law in the Age of Hypercapitalism
A comparative analysis of the legal models of Canada and Australia jarred Colker (constitutional law, Ohio State U. College of Law) into a new perspective on the presumptions of the US legal system. She emphatically contends that the law must take a leadership role in mending the tattered social safety net, by re-balancing laissez-faire economics with the protection of individual rights. Legal arguments are personalized with case studies of those dealing with discrimination and workplace inequities. Annotation copyrighted by Book News, Inc., Portland, OR
Your Call Is (Not That) Important to Us
Bring up the subject of customer service phone calls and the blood pressure of everyone within earshot rises exponentially. Otherwise calm, rational, and intelligent people go into extended rants about an industry that seems to grow more inhuman and unhelpful with every phone call we make. And Americans make more than 43 billion customer service calls each year. Whether it's the interminable hold times, the outsourced agents who can't speak English, or the multitude of buttons to press and automated voices to listen to before reaching someone with a measurable pulse -- who hasn't felt exasperated at the abuse, neglect, and wasted time we experience when all we want is help, and maybe a littl...
Optical Illusions
When Lucent Technologies was spun off from AT&T in 1996, the new company was full of promise. An old-line manufacturer, it quickly became a sizzling hot stock thanks to the emergence of the Internet and the build-up of telecommunications. The stock market was soaring, and Lucent flew with it. Within a few short years it became the sixth-largest corporation in America and the most widely held stock in the country. Yet only months later, Lucent was gasping for life, victim of the greatest stock-market bubble in history. Optical Illusions is the story of a financially sound company steeped in world-class talent, dominant in one of the fastest-growing industries, that in the space of two years f...
Making Dinosaurs Dance
Making Dinosaurs Dance: A Toolkit for Digital Design in Museums takes the reader behind the scenes to learn how the American Museum of Natural History innovates visitor digital engagement, highlighting design techniques used both there and at museums around the world. Based on the author’s six years at the landmark institution that inspired the Night at the Museum franchise, the book introduces The Six Tools of Digital Design - user research, rapid prototyping, public piloting, iterative design, youth collaboration, and teaming up – then applies them through case studies across a range of topics: Combining digital experience design with physical museum assets in a guided format, featurin...
Tech Panic
"From award-winning journalist and author of the "methodical, earnest, and insightful" (The Guardian) Panic Attack, an examination of recent kneejerk calls to regulate Big Tech from both sides of the aisle"--
