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Why should and how can organisations manage their reputations? All organisations, the executives who direct them, the employees who create value and their stakeholders who influence them, all interact and can impact corporate reputation. In a 24/7 media environment, where even a tweet can shape impressions, the importance of reputation management has never been higher. Every single move, decision taken and each isolated event that involves a company or public figure, is scrutinised, documented and publicised globally, compounding the task of reputation managers. Just ask BP, Toyota or Tiger Woods. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
This collection of key articles offers insights across a range of sectors. Some of the things the book will explain include: - The influence of social media on the building of luxury brands - The effect of the consumption of counterfeit luxury goods on identity - The value of brand extension as a strategy in regards to luxury fashion brands
THE FORGOTTEN HERO - Peter Farmery ONE FROM THE NET THE UNFAITHFUL FOOT-MAN - Roy Ingleton POLICE FAMILY HISTORY - Derek Roper HOWARD VINCENT CID - Adrian James A VICTIM OF CRIME - Kemi Rotimi WILLIAM BIDDLECOMBE - Bob Bartlett
A novel that explores love and lies amidst the tropical beauty and exuberance of Samoa. Elena catches a glimpse of her friend Jeanie Roper in a New Zealand art gallery. It is twenty-three years since Jeanie suddenly disappeared. They had been close when Jeanie lived in Samoa with her bullying husband and gentle father. But why is Jeanie hiding her identity? Elena is intrigued to discover Jeanie has a daughter who is unaware of her Samoan ancestry. There are family secrets here - possibly dangerous ones - that Elena is determined to uncover. Inheritance is a novel of contrasts: the tropical beauty and exuberance of Samoa in the 1960s; and the dark violence that arises from the conflict between truthfulness and love.
This unique book written by four world leaders in reputation research, presents the latest cutting-edge thinking regarding managing reputation as a strategic tool for organizations in the twenty-first century.
Reputation has become an essential strategic asset for companies. Those businesses that enjoy a good reputation are able to differentiate themselves, thus attracting investments and retaining customers and employees, while at the same time, stakeholders of such companies demonstrate higher levels of satisfaction and loyalty towards the companies’ products and brands. Currently, corporate reputation is one of the most popular non-financial indicators used by organizations, both in the public and private sectors. This book is an in-depth investigation of the psychosocial nature of corporate reputation, and we invite the reader to join us on a journey of discovery. When reputation first appea...
Over the course of recent years, in countries with high crisis expectation and risk probabilities, such as Turkey, a significant rise in the number of crises has been observed. Since current crisis practices are incident-specific, the role of public relations is largely overlooked, and, furthermore, crisis communication studies in non-Western cultures are scarce; this book fills these gaps through two distinct studies. The first highlights crisis management types and strategies by reflecting on interview responses collected from 35 different sectors and sub-sectors in Turkey. While interview findings are used to inform strategical know-how regarding the shift from crisis to opportunity during times of turbulence, the elicited responses reveal how practitioners perceive and respond to crises in the contemporary media landscape. The second analyses the recent upheaval caused by Watsons Turkey as a case study to stress the vital role of public relations in times of crisis.
How much of a buzz is there in your building? · - Do you know where your organisation is heading and how your leadership will take it there? · - Do people working in your organisation always do what you want them to do? · - Is your team consistently enthusiastic, engaged and motivated to do its best? A Buzz in the Building will change the way you think about your business. The wisdom and stories gleaned from Kate Mercer’s lifetime of working with business leaders make this book an engaging and inspirational read. Kate takes you through the mindsets and skills that are required to create an organisation that functions as smoothly and organically as a beehive. When you’ve read A Buzz in the Building readers will know how to: · - Create great teams of people who know where your organisation is going and are enthusiastic about playing their part in getting there · - Communicate so that people do what you want them to do – willingly and without having to be chased all the time · - Build a brilliant organisation that is as successful as the business it supports, that clients want to work with, and new employees want to join and stay part of