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Around the world, hundreds of thousands of supervisors and leaders provide coaching, supervision and leadership to staff every day of the year, yet the majority of supervisors have never attended formal training about how to be an effective supervisor and leader. The majority of supervisors do not refresh their skills, knowledge and capabilities to remain up to date or evaluate their supervisory practice regularly. Supervision is fundamental to ensure that employees meet the requirements of their role, feel supported and valued, and engage in ongoing growth and development. When supervision is effective, it reduces stress, fatigue and burnout. Supervision ensures that employees reflect on th...
Restorative supervision has proven helpful in overcoming barriers to productivity and improving well-being, and as a result is embedded in competence frameworks. This book offers a focused, practical exploration of the topic that will be relevant to a wide range of practitioners, training programmes and employers. Supportive clinical supervision provides employees with a safe, confidential space to discuss the impact of work pressures, process challenging emotional aspects of their roles and reflect on work-life balance, and it is widely accepted as an effective means to maintain well-being and boost resilience in healthcare work. In practice, however, the availability of restorative supervision to workers is often haphazard or superficial, with the growing recognition of supervision's wider role in professional development yet to extend to its potential as a tool for enhancing staff well-being. Tackling this issue, Supportive Clinical Supervision presents the most up-to-date theory and practical guidance on how people cope with the diverse challenges they encounter in their work as healthcare professionals, and how their employers can help
HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: ...
Social work supervision has been identified as one of the most important factors in determining the job satisfaction levels of social workers and the quality of service to clients. As an indirect but vital factor in the social work process, it is surprising that supervision has not received as much attention as other components of social work practice, such as social work research or administration. A book on social work supervision is desperately needed to bridge the gap between the demands of the field and the absence of literature. Social Work Supervision: Contexts and Concepts aims to provide readers with basic knowledge of theories, research, and practice of supervision. The book will a...
Through five editions since its first release in 1959, What Every Supervisor Should Know has effectively responded to the changing needs of supervisors, and it remains the standard in the field of supervision. Now in a new edition, this classic guide to handling the day-to-day problems that supervisors face is: more current than ever-two new chapters cover the environment and innovation, this latest edition also treats such timely issues as computer surveillance and job competency guidelines; more personalized than ever-the new Personal Development Portfolio offers convenient checklists and sound guidelines on planning careers, managing time and coping with stress; leaner, meaner, and easier to use-the format is modular, and each chapter features three or more case studies, chapter-end reviews, and lots of easily referenced lists, tables, and charts. It's the best reference available for supervisors just starting out as well as for seasoned managers who need to freshen up on the basics or update their skills.
Legal Guide for Police, 10th edition, is a valuable tool for criminal justice students and law enforcement professionals, bringing them up-to-date with developments in the law of arrest, search and seizure, police authority to detain, questioning suspects and pretrial identification procedures, police power and its limitations, and civil liability of police officers and agencies. Including specific case examples, this revised edition provides the most current information for students and law enforcement professionals needing to develop a modern understanding of the law. Authors Walker and Hemmens have added introductory and summary chapters to this edition, which aid readers in understanding the context, importance, and applicability of the case law. All chapters have been updated to reflect U.S. Supreme Court decisions up to and including the 2013 term of court. Among the important new cases covered are: Bailey v. United States (2013), Berghuis v. Thompkins (2010), Kentucky v. King (2010), Maryland v. King (2013), and Michigan v. Bryant (2011). A helpful Appendix contains the Bill of Rights and the Fourteenth Amendment, and a Table of Cases lists every case referenced in the text.
Love Knows no Time Hard nosed stock broker Emily Grayson has never had time for a life or romance if it didn't involve numbers. Dragging her heels to a family reunion, Emily is unexpectedly flung backwards two hundred years in time where men ruled the business world and women were simply expected to marry well! Emily must do her best in proving herself to a shockingly sexist 19th century and thwarting any marriage proposals to resisting the arrogant Earl of Ambrose and finding a way back home! Love is... Timeless
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Program teaches techniques to develop and inspire people; the keys to team building; how to deal positively with conflict; how to delegate the right project to the right person; and the best measures for cost control and methods improvement.
The International Foundation for Protection Officers (IFPO) has for many years provided materials to support its certification programs. The current edition of this book is being used as the core text for the Security Supervision and Management Training/Certified in Security Supervision and Management (CSSM) Program at IFPO. The CSSM was designed in 1988 to meet the needs of the security supervisor or senior protection officer. The book has enjoyed tremendous acceptance and success in the past, and the changes in this third edition, vetted by IFPO, make it still more current and relevant. Updates include 14 new chapters, 3 completely revised chapters, "Student Performance Objectives" in each...