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Serviceology for Services
This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020. The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
Deconstruction After All
This collection of interviews, reflections, and creative criticism presents Christopher Norris's vigorous polemics with Hayden White, Michel Foucault, Jean Baudrillard, Jean-Francois Lyotard, Thomas Kuhn, Emmanuel Levinas, Pierre Bourdieu, Richard Rorty, and Stanley Fish. Alongside Norris's uncompromising critiques there emerge passages of close and careful reading of Jacques Derrida's texts, as he cites and reiterates Derrida's philosophical contexts in the works of Immanuel Kant, Gaston Bachelard, and Georges Canguilhem, and in the current discursive fields of epistemology and philosophy of science. The book also offers a coda of essays on Frank Kermode, Terry Eagleton, and Terence Hawkes. This collection, prefaced with the author's own academic memoir, provides an accessible and provocative introduction to Norris's critical thought, and highlights the wide range of his interests and philosophical engagements.
Individualism
Individualism: The Cultural Logic of Modernity explores ideas of the modern sovereign individual in the western cultural tradition. Divided into two sections, this volume surveys the history of western individualism in both its early and later forms: chiefly from the sixteenth to the eighteenth centuries, and then individualism in the twentieth century. These essays boldly challenge not only the exclusionary framework and self-assured teleology, but also the metaphysical certainty of that remarkably tenacious narrative on 'the rise of the individual.' Some essays question the correlation of realist characterization to the eighteenth-century British novel, while others champion the continuing...
The Routledge Research Companion to the Works of Sor Juana Inés de la Cruz
Called by her contemporaries the "Tenth Muse," Sor Juana Inés de la Cruz (1648–1695) has continued to stir both popular and scholarly imaginations. While generations of Mexican schoolchildren have memorized her satirical verses, only since the 1970s has her writing received consistent scholarly attention., focused on complexities of female authorship in the political, religious, and intellectual context of colonial New Spain. This volume examines those areas of scholarship that illuminate her work, including her status as an iconic figure in Latin American and Baroque letters, popular culture in Mexico and the United States, and feminism. By addressing the multiple frameworks through whic...
René Girard's Mimetic Theory
A systematic introduction into the mimetic theory of the French-American literary theorist and philosophical anthropologist René Girard, this essential text explains its three main pillars (mimetic desire, the scapegoat mechanism, and the Biblical “difference”) with the help of examples from literature and philosophy. This book also offers an overview of René Girard’s life and work, showing how much mimetic theory results from existential and spiritual insights into one’s own mimetic entanglements. Furthermore it examines the broader implications of Girard’s theories, from the mimetic aspect of sovereignty and wars to the relationship between the scapegoat mechanism and the quest...
What's the Matter with the Internet?
In What's the Matter with the Internet?, leading cultural theorist Mark Poster offers a sophisticated and astute assessment of the potential the new medium has to redefine culture and politics. Avoiding the mindless hype and meaningless jargon that has characterized much of the debate about the future of the Web, he details what truly distinguishes the Internet from other media and the implications these novel properties have for such vital issues as authorship, national identity and global citizenship, the fate of ethnicity and race, and democracy. Arguing that the Internet demands a social and cultural theory appropriate to the specific qualities of cyberspace, Poster reformulates the idea...
