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Helping the Difficult Library Patron
A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technologies as the Internet and cell phones, and solutions from other professions as well as from the experience of librarians.
Helping the Difficult Library Patron
This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem ...
In Her Hands
"From the outset, women experienced infection and death at the hands of the HIV/AIDS epidemic. Yet when the health crisis of AIDS first emerged in the United States in the early 1980s, scientists, doctors, and public health officials overlooked women in the response to a disease first associated with men. As the acknowledgment that women could contract HIV and die from AIDS grew, women became vulnerable to hostile government policies which threatened their health and rights. But they did not passively accept mistreatment; rather, they mobilized to frame the fight against the disease. Emma Day moves the historical understanding of the impact of HIV/AIDS on women beyond their exclusion from the initial medical response and the role they played as the supporters of gay men. Focusing on the activism of women who protested the co-occurring state neglect of their health care needs and state intervention into their lives, In Her Hands opens a timely new avenue to explore the relationship between the state and women's status in modern America"--
Diversity Now
A comprehensive perspective on multiculturalism in libraries! Diversity Now: People, Collections, and Services in Academic Libraries delivers a comprehensive look at diversity issues for librarians. It examines partnerships between academic research libraries and campus agencies and provides effective retention strategies for diverse employees. It also shows how librarians can lobby for domestic partner benefits for university employees who are unmarried same- and opposite-sex couples. Diversity Now: People, Collections, and Services in Academic Libraries provides a unique research perspective on assessment and diversity integration in the academic libraries and highlights effective working strategies for a multicultural library environment, examining: partnerships between academic research libraries and campus agencies which work directly with students assessment and diversity integration in the academic library workplace and six critical challenges for working well in a multicultural environment communication and teaching incorporating service learning experiences in the library and information science curriculum model retention programs for junior faculty of color
Being a Scholar in the Digital Era
What opportunities, rather than disruptions, do digital technologies present? How do developments in digital media not only support scholarship and teaching but also further social justice? Written by two experts in the field, this accessible book offers practical guidance, examples, and reflection on this changing foundation of scholarly practice. It is the first to consider how new technologies can connect academics, journalists, and activists in ways that foster transformation on issues of social justice. Discussing digital innovations in higher education as well as what these changes mean in an age of austerity, this book provides both a vision of what scholars can be in the digital era and a road map to how they can enliven the public good.
Personnel Literature
None
After Silence
Early in the 1980s AIDS epidemic, six gay activists created one of the most iconic and lasting images that would come to symbolize a movement: a protest poster of a pink triangle with the words “Silence = Death.” The graphic and the slogan still resonate today, often used—and misused—to brand the entire movement. Cofounder of the collective Silence = Death and member of the art collective Gran Fury, Avram Finkelstein tells the story of how his work and other protest artwork associated with the early years of the pandemic were created. In writing about art and AIDS activism, the formation of collectives, and the political process, Finkelstein reveals a different side of the traditional HIV/AIDS history, told twenty-five years later, and offers a creative toolbox for those who want to learn how to save lives through activism and making art.
Diversity Now
Looking at diversity issues for librarians, contributors in library science examine partnerships between academic research libraries and campus agencies, suggest retention strategies, show how librarians can lobby for domestic partner benefits at university libraries, and discuss challenges of working in a multicultural environment. Neely is head of reference at Kuhn Library, University of Maryland-Baltimore. This work has been co-published simultaneously as Journal of Library Administration, vol. 33, nos. 1/2 and 3/4 2001. Annotation copyrighted by Book News, Inc., Portland, OR
Performing Queer Female Identity on Screen
Film audiences have grown used to seeing female characters in "performance roles," singing or dancing on stages in nightclubs, musical arenas, or theaters--performing their "femaleness" for the fictional audience as well as the film viewing audience. But queer women in film perform on yet another level. In addition to performing their gender for the world, they also perform their sexuality for either a general or an "insider" audience, in ways that can be read to establish a queer visibility, to establish a sense of community, or to show romantic lesbian interest. This work examines "performance spaces" for lesbian identities in films, evaluating how queer femaleness is signified in contemporary cinema. It studies five films in particular: When Night Is Falling, Better Than Chocolate, Tipping the Velvet, Slaves to the Underground, and Prey for Rock and Roll. Through close textual analysis, evaluations of the conditions under which each film was produced and received, and dozens of audience surveys, it reveals much about both the story worlds of the films and the ways that queer women react to and feel about them.
Polly
The first book in M.C. Beaton's charming Edwardian Candlelight series. She was a bewitching young girl, that pretty Polly Marsh, and she knew it. She also knew that beauty could be her passport into the castles where she had always known she belonged. So she set her sights for a duke and joined the firm of Westerman's as a stenographer. Surely one of that noble family would notice her and then all of her dreams would come true! The trouble with Pretty Polly Marsh was that she just didn't know her place. But others did, and were only too happy to remind her that dashing Lord Peter was merely playing at love when he appeared to be paying her court. The duchess was beside herself. Peter's brother, the starchy Marquis of Wollerton, was desperate to pry Peter from Polly's side. But Polly was determined to have Peter, and her dream. Peter wouldn't betray her, would he? The Edwardian Candlelight Series chronicles young, passionate girls who come to understand the nature of true love despite overwhelming odds. From a penniless pauper, a stenographer, a governess to an accused murderess, these ladies in love overcome incredible odds with grit and sophistication to find and keep true love.
