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In his research, Sören Köcher provides valuable insights on the paradoxical effects of the magnitude of a loyalty program medium—i.e. the sheer number of points, miles, or stamps credited for every purchase and required for reward redemption—on the central consumer decisions in loyalty program memberships. In sum, the results of twelve empirical studies reveal that high magnitude currencies improve the attractiveness of medium collection but entail reluctant medium spending behavior. These findings provide important implications for a more efficient usage of loyalty programs in business practices. In addition, this dissertation discovers a violation of one of the most fundamental assumptions of rational choice theory and thus contributes to a better understanding of when and why people deviate from rational decision-making.
For the 50th Anniversary of the Academy of Marketing Science, the 2021 AMS Annual Conference and Marketing World Congress celebrates the history of marketing while also exploring its future. This includes research on possible new theory discoveries and findings that could lead to more efficient and impactful responses by marketers to the current multi-faceted global challenge array. The volume proposes that marketers strive to continue to offer value in a socially responsible way to the consumers within. Articles in this volume explore the influence of marketing innovations leveraged by the rising influence of artificial intelligence, virtual reality, mechanamorphics, a proliferation of data...
This thoroughly updated edition of a classic career guide closes the research-practitioner gap and carefully considers the obstacles faced by researchers pursuing an academic career. From applying for grants to supervising Ph.D. students, the book utilises practical research and real experiences to illustrate how marketing scholars can strike a healthy working balance between teaching and research to find success in academia.
Micha Hirschinger emphasizes the importance of foresight on logistics and institutions in particular for effective decision making as distinct research in this context is limited. He applies a systematic and transferable multi-method approach based on Delphi studies and fuzzy c-means cluster analysis to develop profound scenarios for the future. He uses the relevance of information-processing requirements to investigate whether centralization of purchasing organizations increases functional efficiency. The author finally shows how a sharing-economy business model transfer could help to overcome the limited access to factor markets, especially trucks, at the base of the pyramid.
Particularly in the humanities and social sciences, festschrifts are a popular forum for discussion. The IJBF provides quick and easy general access to these important resources for scholars and students. The festschrifts are located in state and regional libraries and their bibliographic details are recorded. Since 1983, more than 659,000 articles from more than 30,500 festschrifts, published between 1977 and 2011, have been catalogued.
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” Jeff Bezos, Founder and CEO of Amazon.com This proceedings volume explores the ways in which marketers can learn about customers through big data and other sources to create an enhanced customer experience. Consumers today do not simply demand engaging online or offline experiences anymore; they increasingly focus on one seamless experience throughout their journey across virtual and real spaces. While shopping in a physical store, consumers are checking their smart phones for customer reviews and competitive in...
The Elgar Encyclopedia of Pricing presents a holistic view of cutting-edge topics, practical insights, and global perspectives on pricing. In-depth entries cover everything from behavioral pricing and artificial intelligence to sustainability pricing strategies and dynamic online pricing.
Der Einzelhandel steht vor den vermutlich größten Herausforderungen seiner Geschichte: Der demografische Wandel führt zu neuen Bedürfnisstrukturen und andersartigem Einkaufsverhalten, die Konsumenten verändern ihre Verhaltensweisen im Umgang mit Medien und Bestellwegen, jahrzehntelange Loyalitäten brechen auf, Markenartikelhersteller werden selbst als Retailer aktiv, vertikale Ketten setzen ihren Vormarsch fort, völlig neuartige Geschäftsmodelle setzen sich durch, traditionelle Anbieter geraten massiv in die Defensive, etablierte Einzelhändler müssen aufgeben, wenn ihre Anpassungsgeschwindigkeit nicht ausreicht. Dieses Buch schildert den Status quo und die Anpassungsprozesse des Ei...
Reconfigurable circuit devices have opened up a fundamentally new way of creating adaptable systems. Combined with artificial evolution, reconfigurable circuits allow an elegant adaptation approach to compensating for changes in the distribution of input data, computational resource errors, and variations in resource requirements. Referred to as "Evolvable Hardware" (EHW), this paradigm has yielded astonishing results for traditional engineering challenges and has discovered intriguing design principles, which have not yet been seen in conventional engineering. In this thesis, we present new and fundamental work on Evolvable Hardware motivated by the insight that Evolvable Hardware needs to ...
Innovationsstarke Branchen – und dazu zählt das Dialogmarketing ganz eindeutig – benötigen intensive und praxisnahe Forschung, deshalb hat es sich der Deutsche Dialogmarketing Verband seit vielen Jahren zur Aufgabe gemacht, den Austausch zwischen Wissenschaft und Praxis zu fördern. Der Sammelband Dialogmarketing Perspektiven erscheint 2010/2011 bereits im fünften Jahr und vereint aktuelle Fachbeiträge und Forschungsprojekte zu Themen des Dialogmarketings. Er geht zurück auf den 5. wissenschaftlichen interdisziplinären Kongress für Dialogmarketing, den der DDV im Oktober 2010 an der Hochschule Offenburg veranstaltete.