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Designing for Resilience
Services are prone to change in the form of expected and unexpected variations and disruptions, more so given the increasing interconnectedness and complexity of service systems today. These changes require service systems to be resilient and designed to adapt, to ensure that services continue to work smoothly. This thesis problematises the prevailing view and assumptions underpinning the current understanding of resilience in services. Drawing on literature from service management, service design, systems thinking and social-ecological resilience theory, this work investigates how service design can foster resilience in service systems. Supported by empirical input from three research proje...
Service Design and Service Thinking in Healthcare and Hospital Management
This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover vari...
Psychodrama in Brazil
This book approaches contemporary psychodrama from many contexts and population application from different regions of Brazil. It presents the diversity of local culture, the originality with which psychodramatic philosophy emerges in the Brazilian scenario. It introduces the theoretical-methodological procedures that reaffirm psychodrama as a scientific instrument of social action. The chapters cover the philosophical and theoretical foundations and the new socio-psycho-educational methodologies applied in clinical practices, sociotherapy, politics and society. It is a helpful resource for professionals and academics interested in the development of innovative applications of Psychodrama.
Building Design Capability in the Public Sector
Public sector organizations are in need of new approaches to development and innovation. There is a need to develop a capability to better understand priorities, needs and wishes of public sector service users and become more proactive, in order to meet the demands on keeping costs down and quality high. Design is increasingly put forward as a potential answer to this need and there are many initiatives taken across the world to encourage the use of a design approach to development and innovation within public sector. In relation to this trend there is a need to improve the understanding of how public sector organizations develop ability to exploit design; how they develop design capability....
Pharmacological Aspects of Essential Oils
Pharmacological Aspects of Essential Oils: Current and Future Trends provides a collection of therapeutic and pharmacological applications of the most researched essential oils of great importance derived from Clove, Cinnamon, Coriander, Turmeric, Thymus zygis, Thyme vulgaris, Ocimum basilicum, Copaifera spp, and Nigella sativa species. The new approach towards using a metal phenolic network with the essential oils as a tool of nanomedicine will surely open a new horizon for the research community. Treating disorders such as diabetes, insomnia, and obesity with essential oils will provide a new area of research. Aromatherapy, which is creating a market especially in the personal health care ...
Class Boundaries in Europe
Drawing inspiration from Pierre Bourdieu’s social space theory, this book provides an unprecedent overview of class relations, covering topics such as class polarisation, cultural reproduction, political orientations, and globalisation. The book applies Bourdieusian social space approach to show how class boundaries have been maintained or transformed in different European countries. Based on quantiative data, it proposes a renewal of the analysis of distances, divides, and relations of domination between social classes, documenting objective and symbolic boundaries that form the basis of individuals’ living and working conditions in 11 European countries. Focusing on transformations of wealth inequalities, education strategies, and European labour markets, the book examines the role of cultural, economic and social capital. It will be of interest to students and scholars across the social sciences, in particular to those studying social and wealth inequalities in a comparative perspective and Master's students in European studies.
Brazil Mineral, Mining Sector Investment and Business Guide Volume 1 Strategic Information, Metals and Minerals Production
Brazil Mineral, Mining Sector Investment and Business Guide Volume 1 Strategic Information, Metals and Minerals Production
Equipped for the Future
Results of a 2-year effort to analyze feedback from over 1,500 adults across the country about what literacy means to them. This report contains both a synthesis of adult learner perspectives on National Education Goal 6, and examples of the actual essays submitted by the respondents. Includes: what it means to be literate; what it means to compete in a global economy; what it means to exercise the rights and responsibilities of citizenship; voices of adults on welfare; and voices of adults in prison and treatment centers.
Georgia Tech School of Architecture
The work in this publication provides a benchmark of our ongoing efforts across the spectrum of academic degrees and research programs in the School.
Handbook of Research on Nascent Entrepreneurship and Creating New Ventures
Due to the 2008-2009 crisis, the United Nations 2030 agenda for sustainable development, and the COVID-19 pandemic, the role of entrepreneurship has become more critical in most economies. Moreover, emerging protectionist policies are further encouraging the emergence of new entrepreneurial projects, particularly to replace goods and services traditionally provided by other countries. Understanding current challenges and best practices in nascent entrepreneurship is integral for the successful launching of new ventures to support the revitalization of economies and achieve sustainability. The Handbook of Research on Nascent Entrepreneurship and Creating New Ventures is a crucial reference so...
