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Business Process Transformation
Featuring contributions from prominent thinkers and researchers, this volume in the "Advances in Management Information Systems" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.
Business Process Change
Examines a broad range of research and case studies that throws light on potential, social and human factors which determine the success of information technology.
The IT Payoff
In an era when IT budgets are being cut as indiscriminately as they were once increased, this book offers the first systematic guide to measuring the true impact of IT spending--and making rational decisions about which projects to fund.
In the Shadow of Partition
This book brings together conversations about the Partition and its haunting residues in the present as represented in literary, visual, oral, and material cultures of the subcontinent and beyond. The seventy-fifth anniversary of Partition confronts scholars with significantly new subjects for reflection. The question of historical memory has now largely transformed to one of its reproductions through mass politics and mass media and, perhaps, professional academic inquiry, while the very meaning or value of Independence is in crisis. This edited volume includes chapters on representations of partition experiences and the re-drawing of the subcontinent’s political map. While the impact of ...
Investing in Information
This book gathers together, in a new way, established and contemporary thinking about how to get the best out of information technology and information systems investments. Working managers who are beset by the complexities of information management in the age of Big Data and the Social Web, and students who are trying to make sense of information management in a chaotic world that is more and more driven by the Internet, will all benefit from this new treatment of a long-standing and problematic domain. Importantly, the book reveals and clarifies the dependencies that exist between the inner world of information technology and the outer world of people and organisations at work. The book di...
The Verso Book of Dissent
Throughout the ages and across every continent, people have struggled against those in power and raised their voices in protest—rallying others around them and inspiring uprisings in eras yet to come. Their echoes reverberate from Ancient Greece, China and Egypt, via the dissident poets and philosophers of Islam and Judaism, through to the Arab slave revolts and anti-Ottoman rebellions of the Middle Ages. These sources were tapped during the Dutch and English revolutions at the outset of the Modern world, and in turn flowed into the French, Haitian, American, Russian and Chinese revolutions. More recently, resistance to war and economic oppression has flared up on battlefields and in public spaces from Beijing and Baghdad to Caracas and Los Angeles. This anthology, global in scope, presents voices of dissent from every era of human history: speeches and pamphlets, poems and songs, plays and manifestos. Every age has its iconoclasts, and yet the greatest among them build on the words and actions of their forerunners. The Verso Book of Dissent will become an invaluable resource, reminding today’s citizens that these traditions will never die.
Process Think
"Process Think" is a managerial orientation to act proactively in identification of process opportunities, a capability to apply process concepts in problem solving. This volume presents perspectives pertaining to change management through process thinking in the information age.
Public Crisis Management
Public Crisis Management is an inter-organizational primer. In detail, itdescribes the strengths and limitations of organizations that work together to resolve some of mankind's worst shared dilemmas. Wildland firefighting, emergency and disaster management, and public safety networks are studied to uncover what each network form does well and not so well. Those networks are also used to provide a general management framework that other crisis management networks will find useful. The book's five principles identify "ingredients" necessary to form and maintain relationships of multiple organizations in pursuit of public health, safety, and security. Public Crisis Management is useful for both the academic and practitioner communities as so many key business, government, and international decisions rest on the cooperation and coordination of more than one organization to resolve modern problems.
