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Creating Business and Corporate Strategy
Businesses need strategies that determine the direction of functioning and further development. If a company deals with several multifaceted businesses, each of them subsequently requires their own strategy. The issue of strategy creation and realization is a key factor that must receive the closest possible attention. In order to assure victory and be thoroughly prepared for various directions and situations that may arise, companies create their own unique strategies. This book is primarily aimed at suggesting the necessary repertoire of knowledge and skills for strategy creating with the help of the TASGRAM integrated system – Thinking, Analyzing, Strategy, Goals, Risks, Actions, and Mo...
The Customer Experience Model
For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development. The focus of this research is the creation of a comprehensible practical approach to the development of client experience: the Сustomer Experience Model (CXM). The practical application of the CX model will allow companies to create value for their customers and key stakeholders, thus generating the necessary profit and building conditions for further development. Balancing academic research and real-world applications, The Customer Experience Model provides a framework that readers can understand and utilize to implement improvements in a compa...
Entrepreneurial Urban Regeneration
In today's world, towns and cities dynamically develop over time and that's why urban regeneration is a widely experienced phenomenon. How can Business Improvement Districts (BIDs) create necessary conditions for the development of these phenomena? What is the role that BIDs have in entrepreneurial urbanism, supporting SMEs, city marketing and city branding? These are questions examined in this volume, in an effort to provide an extensive analysis of business improvement districts. Enriched with an analysis of various case studies, including South Africa, Ontario, Tokyo, Barcelona, Slovenia and with an in-field analysis of a cultural heritage site, Korca, Albania, the book analyses the impor...
Organizational Justice and Organizational Change
Although various factors contribute to failed change, one of the key reasons for change failure is the inability of leaders to gain the trust of employees, to understand the interaction between their subordinates, and to convince them to support change and to commit the energy and effort necessary to implement it. The aims of this book are to establish theories in order to describe and explain how human behaviors and contexts interact dynamically in these changes, and manage change and justice by reducing inequalities, giving emphasis to distributive justice. In addition, the aim of this book is also for readers to better understand employees' perceptions of organizational justice by senior ...
Strategic University Management
Universities are being buffeted by multiple disruptive trends, including increased competition for both funding and students, as well as from new institutions that are nimbler and more responsive to the external environment. To survive this reality, university leaders must engage in effective strategic planning that cascades from the president or vice-chancellor’s office to individual faculty and staff. Outcomes of an effective institutional strategy are the alignment of resource allocation with strategic goals, and the facilitation of clear and transparent decision-making for new program development, research capacity growth, and infrastructure investment. With increasing expectations for...
Optimal Spending on Cybersecurity Measures
This book explores the strategic decisions made by organizations when implementing cybersecurity controls and leveraging economic models and theories from the economics of information security and risk-management frameworks. Based on unique and distinct research completed within the field of risk-management and information security, this book provides insight into organizational risk-management processes utilized in determining cybersecurity investments. It describes how theoretical models and frameworks rely on either specific scenarios or controlled conditions and how decisions on cybersecurity spending within organizations—specifically, the funding available in comparison to the recomme...
Cultural Proximity and Organization
Cultural proximity consists in shared language, codes ,and norms of communication and exchange between actors. It is generally considered important for organizations, enhancing communication and facilitation interaction between actors. In such situation, diversity is often seen as a source of richness and originality. However, high levels of proximity might create some risk, leading to lock-in and inertia, with a negative impact on the innovativeness of the organization. While the role of cultural proximity is subject to much debate within organizations studies, a comprehensive understanding of cultural proximity remains elusive. This book explores the organizational implications of the conc...
Gender Bias in Organisations
Government and organisational policies are not enough to challenge socially constructed expectations towards gender. Arts based methods derived from sensemaking, metaphors and storytelling can support women in modifying behaviours triggered by gender stereotype threat and help them cope better in the gendered workplace. The aim of the book is to challenge the contemporary approach of mainstreaming gender in organisations. Starting with individuals’ life stories and workplace experiences to understand the common challenges for individuals and organisations, the authors review how women respond to those challenges through strategic choice, and consequences both for the individual and the org...
Analisis Pemecahan Masalah dan Pengambilan Keputusan Strategis
Siapa pun Anda, di mana pun, dan apa pun pekerjaan Anda, pastilah Anda akan sering dihadapkan pada berbagai pengambilan keputusan. Bila dampak dari apa yang Anda putuskan dapat memengaruhi kesinambungan organisasi, atau pihak-pihak yang ada di dalam organisasi, baik yang bersifat menguatkan maupun melemahkan, buku ini wajib Anda miliki dan baca. Buku ini memberikan petunjuk bagi para pengambil keputusan dalam memecahkan persoalan-persoalan strategis, untuk kemudian memilahnya menjadi faktor-faktor yang mendukung atau menghambat sesuai kaidah SWOT Analysis. Melalui pendekatan External Factors Analysis Summary (EFAS) dan Internal Factors Analysis Summary (EFAS), yang dikombinasikan dengan tekn...
Business Continuity Management and Resilience: Theories, Models, and Processes
In an era characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), organizations are faced with an ever-changing array of crises that pose a threat to both their reputation and operational continuity. From unforeseen disruptions to intense market competition, the need for robust business continuity management and resilience has never been more pressing. Strategic success hinges on an organization's ability to weather the storm and swiftly recover from disasters. Those who fail to know the existing organizational models of continuity and appropriately plan for their business to encounter VUCA may not survive it. Business Continuity Management and Resilience: Theories, Model...
