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The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.
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First published in 1973, this two-volume set summarises and structures the contributions by researchers at the Fourth International EDRA Conference, held in April 1973. The first volume focuses on the proceedings of the paper sessions. It summarises and criticises 43 selected paper submissions which communicate contemporary research findings. It also reviews the discussions between authors, panellists and the session participants. This book will be of interest to students of architecture and design.
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