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Trust and Inspire
From the bestselling author of The Speed of Trust and Smart Trust, a revolutionary new way to lead. Stephen M. R. Covey has made it his life's work to understand trust in leadership and organizations. In his newest and most transformative book, Trust and Inspire, he makes the compelling argument that even though our world has changed drastically, our leadership style has not. Most organizations, teams, schools, and families today still operate from a model of "command and control," focusing on hierarchies and compliance from people. But because of the changing nature of the world, the workforce, work itself, and the choices we have for where and how to work and live, these old rules of leade...
The NeXt Revolution
Written by a Boomer mother and a Gen X daughter, this perceptive book explores the deep dissatisfaction that professional Gen Xers are experiencing at work--especially women who are expected to enter the equal opportunity workplace their feminist mothers fought for.
The House of Dimon
A behind-the-scenes look at Wall Street's top banker Following the eleventh-hour rescue of Bear Stearns by JP Morgan, Jamie Dimon's profile reached stratospheric levels. And while the deals and decisions he's made have usually turned out to be the right ones, his journey to the top of the financial world has been anything but easy. Now, in The House of Dimon, former business journalist Patricia Crisafulli goes behind the scenes to recount the amazing events that have shaped Dimon's career, from his rise to prominence as Sandy Weill's protŽgŽ at Citigroup to the drama surrounding his purchase of Bear Stearns and Washington Mutual. Each step of the way, this engaging book provides insider ac...
Valuing People to Create Value
Motivation, that is positively weaved into the organizational culture, plays an instrumental role in the success of a company as well as in talent retention. This book aims to provide readers with a comprehensive and practical understanding of motivation by exploring the theories of motivation. It also focuses on innovative practices of leading organizations that are known for positive management relations with their employees. It also presents Motivation Spectrum OCo a dynamic tool, designed by the authors, that can be leveraged by organizations and managers to motivate people positively and to foster a relationship of value among employees and employers.
Customer Mania!
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service -- creating a people-oriented, performance-driven, customer-first organization. Along with coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum! -- owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A & W Restaurants -- the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture.
Myth
In this thrilling second book in The Claire Thomas Murder Mysteries series, discover a hidden world of ancient beings who coexist with humans on a small island in southeast Alaska. Meet a diverse cast of characters, both human and supernatural, who will keep you hooked until the end...... Claire Thomas thought she had found a way to balance her normal life and her involvement with the supernatural, but when a series of murders rocks the island, she suspects a rogue Werewolf is behind them. The killings are gruesome and personal, the killer's strange methods torment Claire and leave her powerless, especially when her sister Allie becomes a victim. Claire is determined to find the killer, even...
My One Big Break
My One Big Break takes a look at how successful businessmen and women around the country have taken advantage of their one big break to become some of the top CEOs and corporate executives in America. The way in which these men and women took advantage of great business opportunities turned their lives and companies around and into some of the top corporations in the world! For anyone looking for insight into how to become a successful CEO, this is a must-have book.
The Power of Framing
Praise for The Power of Framing "The primary work of leadership involves managing meaning through framing. Fairhurst shows that the way leaders use language to frame people, situations, and events has important consequences for the way individuals make sense of the world and their actions. The Power of Framing is an accessible and inspirational read for leaders who want to shape their organizations in ethically responsible ways." J. KEVIN BARGE, professor, Texas A&M University "An ideal book for MBA students and business professionals who are interested in specific tools for constructing leadership in their professional worlds. By focusing on the language toolbox of leadership, the book empo...
Five Kids and One Gun
In this book I have taken true life events that have actually occurred in my lifetime. My inspiration was about a real life game of Russian roulette. The last soul survivor of five young teenage boys was the one who told me his story. They did not all die from the actual playing of the game, but it did cause the boys a deep depression that took their lives, one by one. However, they did not all die the way my book describes. In fact, one of the boys deaths was context I used from a real incident that took place when I was growing up. He was my friend. This boy was being bullied by six other teenage boys. After beating him up and ramming his head through a plate glass window of the local para...
Flawless Execution
Murder mystery and suspense novel set in the high-stakes world of professional football, from the master storyteller of sports and suspense. A Morris & Sullivan Mystery originally published by Ballantine Books, now available in quality ebook formats. John Morris is an AP sportswriter who, with his sassy friend Julia Sullivan, sees the electrocution on TV--along with all of America--of Monday primetime football host George Hoagland. They are sure it's no accident, and they set out to find the truth behind the gruesome death.
