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Kepemimpinan dalam Organisasi
Buku "Kepemimpinan dalam Organisasi" menggali secara mendalam peran pemimpin dalam dinamika organisasi modern. Penulis menyoroti pentingnya kepemimpinan yang adaptif dan transformasional dalam menghadapi tantangan yang terus berkembang di lingkungan bisnis saat ini. Melalui pemahaman yang mendalam tentang teori kepemimpinan dan studi kasus, buku ini menyoroti strategi-strategi efektif yang dapat digunakan pemimpin untuk memotivasi tim, memimpin perubahan, dan mencapai tujuan organisasi. Dalam eksplorasi konsep kepemimpinan, buku ini membahas perbedaan antara kepemimpinan otoriter, demokratis, dan laissez-faire, serta dampaknya terhadap budaya organisasi. Pembaca diajak untuk memahami bagaima...
Manajemen Strategis
Buku "Manajemen Strategis" merupakan sajian dan pembahasan yang dirancang untuk membantu para pemimpin bisnis, manajer, umumnya pembaca memahami dan menerapkan konsepkonsep dasar dalam manajemen strategis. Buku ini menyajikan kerangka kerja yang terstruktur untuk merumuskan, mengimplementasikan, dan mengevaluasi strategi yang efektif guna mencapai keunggulan kompetitif yang berkelanjutan. Buku ini mengupas secara mendalam proses manajemen strategis, visi, misi, dan tujuan organisasi, strategi dan analisis lingkungan eksternal, strategi dan analisis lingkungan internal, ragam strategis dan formulasi strategi, evaluasi dan pengendalian, strategi inovasi dan strategi pertumbuhan, manajemen perubahan dan transformasi strategis dan manajemen risiko dalam manajemen strategis. Buku Manajemen Strategis adalah sumber daya penting bagi siapa saja yang ingin memahami bagaimana mengembangkan dan mengelola strategi yang tidak hanya berhasil di pasar saat ini, tetapi juga mampu bertahan dalam jangka panjang.
Handbook on Brand and Experience Management
This important Handbook explores new and emerging directions in both brand management research and practice. It encompasses a diverse set of approaches including the latest academic research offering new frameworks for understanding brand management, the researcher's perspective on current tools in practice by brand managers, new research and conceptual frameworks for understanding and managing customer experiences and recent empirical research and scale development in both brand and experience management. the book focuses on practical, managerial, and organizational best practices.
Business Policy
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Online Brand Communities
This book presents and analyzes the concept of online brand communities, an emerging and exciting topic in marketing and eCommerce. First, it lays out the foundations like the evolution of the Web and the so-called Social Web, its utility for users and businesses, and the evolution of the marketing mind-set to adapt the Social Web. On this basis, the book then presents a detailed analysis of online brand communities, examining the concept of virtual community with a specific focus on virtual brand communities. In this context the book also explores recent trends related to branding and brand management. Next, it proposes a classification system for online brand communities, taking into account questions like the motivating factors for consumers to join, participate and stay in a community. The process of value creation in communities is examined from both business and consumer perspectives. The book draws to a close with a brief presentation of the process broadly accepted for the successful development of online brand communities.
Profitable Customer Engagement
The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. Profitable Customer Engagement is an authoritative book that communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework. It is a first-of-its-kind book that outlines the methods of engaging customers profitably in business-to-consumer as well as business-to-business settings. The book offers firms with definitions of the metrics within the CEV framework, and the ways to measure and maximize these metrics that can help in engaging customers profitably. The interrelationships between these metrics, i.e., how each metric impacts the other, are also explained in detail with real-life examples.
Experiential Marketing
Engaging, enlightening, provocative, and sensational are the words people use to describe compelling experiences and these words also describe this extraordinary book by Bernd Schmitt. Moving beyond traditional "features-and-benefits" marketing, Schmitt presents a revolutionary approach to marketing for the branding and information age. Schmitt shows how managers can create holistic experiences for their customers through brands that provide sensory, affective, and creative associations as well as lifestyle marketing and social identity campaigns. In this masterful handbook of tools and techniques, Schmitt presents a battery of business cases to show how cutting-edge companies use "experienc...
Design Thinking for Food Well-Being
How can we design innovative food experiences that enhance food pleasure and consumer well-being? Through a wide variety of empirical, methodological, and theoretical contributions, which examine the art of designing innovative food experiences, this edited book explores the relationship between design thinking, food experience, and food well-being. While many aspects of food innovation are focused on products' features, in this book, design thinking follows an experiential perspective to create a new food innovation design logic that integrates two aspects: consumer food well-being and the experiential pleasure of food. It integrates a holistic perspective to understand how designing innovative food experiences, instead of food products, can promote healthy and pleasurable eating behaviors among consumers and help them achieve their food well-being. Invaluable for scholars, food industry professionals, design thinkers, students, and amateurs alike, this book will define the field of food innovation for years to come.
