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This book is about the smallest unit of public policy: the government transaction. Government transactionsrequesting a birth certificate, registering a property, or opening a business, for exampleare the way that citizens and companies connect with the government. Efficient transactions enhance the business climate, citizen perception of government, and access to crucial public programs and services. In Latin America and the Caribbean, however, government transactions are often headaches. Public institutions rarely coordinate with each other, still rely on paper, and are more concerned about fulfilling bureaucratic requirements than meeting citizens needs. Wait No More empirically confirms a reality known anecdotally but previously unquantified and offers a path to escape the bureaucratic maze.
Costa Rica’s social and economic progress has been remarkable. Over the last 30 years, growth has been steady and GDP per capita has tripled. A strong commitment towards trade openness has been key to attract foreign direct investment and move Costa Rica up in the global value chain. Costa Rica faces substantial challenges to retain achieved successes and to continue converging towards higher living standards. The fiscal situation remains a critical vulnerability.
"Corruption vulnerabilities exist where government officials have power over the provision of goods and the imposition of costs. Building permits and infrastructure contracts are examples of state-issued goods. Traffic tickets and tax liabilities are examples of costs levied by the state. These and other corruption vulnerabilities turn to actual threats when officials calculate that the benefits of abusing their power are greater than the penalties associated with getting caught. By a similar logic, the formula for corruption control requires increasing the probability of detecting corruption (that is, of activating the eye) through enhanced monitoring and then credibly threatening to apply ...
The Latin American Economic Outlook 2018: Rethinking Institutions for Development focuses on how institutions can underpin the foundations of a long period of sustained and inclusive growth and increased well-being. The report begins with an overview of the main macroeconomic challenges ...
Este libro se centra en la unidad más pequeña de la política pública: el trámite. El trámite –sacar la partida de nacimiento, registrar una propiedad, o abrir un negocio, por ejemplo– es lo que conecta a los ciudadanos y las empresas con su gobierno. Los trámites ágiles impactan positivamente en el clima de negocios, en la percepción ciudadana del gobierno, y en el acceso a servicios y programas públicos de primera necesidad. Pero en América Latina y el Caribe, la palabra “trámite” es sinónimo de “dolor de cabeza”. Y con toda razón: las instituciones públicas no suelen coordinarse bien entre sí, funcionan con archivos de papel y se preocupan más en cumplir con las normas burocráticas que en atender las necesidades ciudadanas. El fin del trámite eterno confirma empíricamente una realidad que se conocía a través de anécdotas cotidianas pero que no se había podido dimensionar, y ofrece una hoja de ruta para salir del laberinto.
Why is there a disparity in the levels of technical and institutional capacity of national statistical offices (NSOs) in the Latin American and Caribbean region? There is a consensus about the importance of having up-to-date and quality official statistics. The data from censuses, household surveys, and administrative records are an essential input for decision-making, and for the design, implementation, and evaluation of public policies in a country. However, this recognition of the value of statistics does not necessarily translate into greater support for the institutions responsible for their production. To understand the disparity in the capacity of NSOs, the publication provides an inn...