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Making Government Work
This report, published in its entirety (OTA-TCT-578) and in a summary form (OTA-TCT-579) containing only the first chapter of the complete report, focuses on key topics and issues that are central to the successful use of electronic delivery by government. The review conducted by the Office of Technology Assessment concludes that the movement toward electronic delivery of government services is accelerating, but that many factors must be considered. The greatest risks of electronic delivery are overlooking the human element and users' needs, which would further widen the gap between the technologically literate and the technologically illiterate, and failing to capitalize on all the opportun...
Review of the Governor of California's Reorganization Plan to Consolidate Information Technology Functions
This report discusses the California Governor¿s Reorganization Plan to consolidate state information technology (IT) functions under the Office of the State Chief Information Officer (OSCIO), which represents a critical step to better manage state resources, improve decision-making tools for state managers and legislators, and serve the public. This report recommends that the plan be allowed to go into effect. The proposal offers significant fiscal benefits by allowing the OSCIO to consolidate contracts and services, and guide smarter administration of IT resources across agencies. Sidebars and charts.
Success and Pitfalls of Information Technology Management
Some of the most powerful tools in the hands of educators, researchers and managers are documented cases based on real-life experiences of others. This is particularly true for IT implementation and implications. Success and Pitfalls of Information Technology Management is a collection of actual, real-life cases dealing with a variety of issues in the overall utilization of IT in organizations.
Plum Book
Published after each Presidential election, the Plum Book contains data and actual salaries on over 7,000 Federal civil service leadership and support positions in the legislative and executive branches of the Federal government that may be subject to noncompetitive appointments. Data covers positions such as agency heads and their immediate subordinates, policy executives and advisers, and aides who report to these officials. The duties of many such positions may involve advocacy of Administration policies and programs and the incumbents usually have a close and confidential working relationship with the agency or other key officials. Five appendices.
New Legacy System
Calif¿s. budget crisis has made plain that scarce revenues will put a premium on managing public resources better than ever if state gov¿t. is to meet its obligations and realize its vision for serving its people. The best mgmt. practices rely on sound info. tech. (IT) systems that can deliver up-to-date data about operations to decision-makers, who can act upon them to improve programs and services. In the last 8 years, Calif. has made great strides in delivering critical IT tools to its managers. Yet Calif. is still far behind other states that are using data to drive performance, due to fear of another big system failure. This report argues that it is time to push past those fears so that Calif. leaders can change the culture of gov¿t. by building the state¿s IT capacity. Illus.
