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Consulting is one of the fastest growing occupational groups in business today. For many talented individuals around the world, starting a consulting practice offers great opportunity for income growth and job satisfaction. Yet, consulting does have its unique set of challenges including lack of professional respect from potential clients and a high business failure rate. This book, Building a Successful Consulting Practice, will be helpful to anyone starting down this exciting and challenging road. It presents 12 case studies that analyze the success of consulting organizations. This book focuses particularly on small consulting practices, and specifically on those consulting practices closely related to the field of human resource development. You will find value in this book no matter where you are in the process of starting or running a consulting practice. No matter how you plan to use this book, the impressive group of contributors represented in this collection of case studies will be invaluable as you work to achieve your own level of success in the consulting business.
The must-read summary of Robert Hiebeler, Thomas Kelly and Charles Ketteman's book: "Best Practices: Building Your Business With Customer-Focused Solutions". This complete summary of the ideas from Robert Hiebeler, Thomas Kelly and Charles Ketteman's book "Best Practices" shows a research project to identify specifically what world-class companies do better than anyone else. Six business processes were identified and labeled ''best practices" because they represent the optimum way for companies to achieve extraordinary results. Taken together, these six business processes combine in a total commitment to and focus on the customer. Best-practice companies vigorously attempt to understand mark...
Over the past couple of decades, management styles have evolved from strategic planning to total quality management to reengineering. Now in the newest and most cost effective trend to hit the boardrooms, there is a concentrated effort to view employment not as a perishible resource to be consumed but as a valuable commodity to be developed. While research shows that investments in capital result in higher returns to shareholders, the question is how should these investments be made, and how can returns on these investments be measured? DELIVERING ON THE PROMISE reveals Arthur Andersen's proprietry, technically based methodology - called The Five Square Approach - that will enable any manager to measure, manage and leverage human capital. Drawing on case-studies and research, this book is for any business manager who wants to evaluate and improve the current worth of their company's human resources.
My Writings: Personal Essays is a collection of 57 essays from among hundreds of narratives the author wrote over a 30-year period as a freelance scribe. The book fills a knowledge void with vital information that readers from all levels of society can use in their daily life. Most of the commentaries were published in periodicals throughout the U.S. The book, with a foreword by Dr. Lawrence T. Coulehan, M.D., has seven parts: Aging; Christianity; History; Relationships; Service; Quality and Participation; and Self-Help. Born in a small community in central Texas, Colonel Ben L. Walton, U.S. Army (Retired) grew up in Waco, Texas, where he lived in a four-room house without electricity or run...
It is widely recognized that leadership is a critical factor in enabling any organization to adapt to its environment through implementing strategy, thereby surviving and thriving. This book takes research from a diverse range of fields on human behavior and distills it down into three themes in which leadership behavior is vital. Author Tom Barker labels these three themes Intentions, Influence, and Information, and their typical actions are described and illustrated by examples. Readers are taught how to achieve common purposes, collective decisions, and credible results.!--nl--Leadership For Results is aimed not only at executives but all managers responsible for implementing strategy, including their advisors in areas like Human Resources, Information Technology, Quality and Finance. It is applicable to organizations large and small, in the private sector, public sector, and not-for-profit.
This is a practical business development and sales skills handbook that helps lawyers obtain additional business for their firms. Author Bill Flannery, a recognized leader and true pioneer in legal business development, helps lawyers identify the skills needed to increase client loyalty, increase business from loyal clients, and become the client's trusted advisor. For beginners, the field guide provides practical advice on how to develop basic skills and build confidence. Intermediate-level business developers will benefit from self-assessment tools that provide clear insight into what they are doing well and what they need to do differently, with specific tools and resources that will help them improve. Advanced-level business developers will benefit from advice about sophisticated techniques not currently available elsewhere in published materials geared to the legal profession.
Measure the business impact--and return on investment--of any consulting project! Consulting clients want to know that hte large fees they pay will bring measurable results to their organization--and successful consultants work hard to communicate the value of their work to clients. The problem is, both consultants and clients have been frustrated by the lack of rigorous methods for measuring the impact of the consultant's work. The Consultant's Scorecard offers solutions to this "accountability crisis" in the consulting profession by explaining how consultants can prove the value of their work to clients. Just as important, the book explains how clients can--and should--hold their consultan...
Build the skills needed to compete in the highly competitive global business environment! This incisive book is a comprehensive introduction to contemporary multinational strategic leadership and management. A vital guide to business policy, Multinational Strategic Management: An Integrative Entrepreneurial Context-Specific Process combines basic strategic management with a distinctive international business perspective. The result is invaluable as a preparatory overview for novices and as a guidebook for business practitioners. Mixing basic management and leadership perspectives with a study of international business, Multinational Strategic Management takes a comprehensive approach to subj...
Building the Foundation for the Smart Enterprise Business enterprises must capitalize on market opportunities, provide current customers with exemplary service, develop new products, control costs and reduce lead-times. One of the key business strategies to achieve these objectives is to develop a smart enterprise that changes information access and business response from weeks and days to hours and minutes. The foundational systems must provide accurate data if information is to be up-loaded into analytics to achieve decision support capability. These include ERP, Supply Chain, Engineering, CRM and Distribution systems that can be positioned to perform greater intelligence gathering and pro...