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NHS Complaints Managers
This thesis is an interdisciplinary study of the conflicts and tensions in the role of NHS complaints managers. The thesis sets out to explore the contradictions inherent in the role of complaints managers and the ways complaints managers deal with these contradictions. The interdisciplinary theoretical underpinning of the research is informed by conceptualizations of the complaints manager in the specific socio-legal sense of 'complaints handler'/ third-party dispute handler;' a broader public administration framework, of 'administrator'/ bureaucrat, and finally a wide-ranging sociological/ social psychological framework, as 'social actor'. Thus the thesis draws on an eclectic range of lite...
Hypocrisy
It’s one of the most common complaints against Christians: “They’re all a bunch of hypocrites!” Yet surprisingly, the topic of hypocrisy has remained largely unaddressed both in Christian and secular literature. In Hypocrisy, James Spiegel draws insights from ethics, theology, psychology, apologetics, and spiritual formation to guide you through this complex subject.
Hard Feelings
Bell argues that contempt has an important role to play in confronting and addressing immorality, and in that respect is essential to moral relations. Her book is not just a defense of contempt, but an account of the virtues and vices of it, providing a model for thinking more generally about the negative emotions as a response to vice.
Gower Handbook of Purchasing Management
Originally published in 2002, the revised third edition of the Gower Handbook of Purchasing and Supply Management views procurement as standing on the boundary of the firm, looking outwards and scanning the environment for new opportunities and threats. In this respect, as in many others, the new edition is quite different from the previous two, reflecting the many changes that have taken place for businesses over the years. In particular this edition has been slimmed down and focused to assist the reader by working systematically outwards using a purchasing lens to view the wider business world. The aim is to show the potential contribution that purchasing can make as a driver for organizat...
Business Ethics and Risk Management
This volume explores various aspects of risk taking. It offers an analysis of financial, entrepreneurial and social risks, as well as a discussion of the ethical implications of empirical findings. The main issues examined in the book are the financial crisis and its implications for business ethics. The book discusses unethical behaviour as a reputational risk (e.g., in the case of Goldman Sachs) and the question is raised as to what extent the financial crisis has changed the banks’ entrepreneurial strategy. The book presents an analysis of the reasons leading to the crisis and identifies them as ethical dilemma structures. In addition, it looks at general questions regarding ethical behaviour and risk taking, such as: To what extent does the social embeddedness or abstraction play a role in guaranteeing ethical behaviour? What conclusions can be drawn from institutional or evolutionary perspectives on risk management? Finally, the book discusses further issues that become factors of risk within and between societies, such as work insecurity, corruption or the problem of facilitation payments as a risk in international transactions.
Hypocrisy
Shortlisted for 2004 Saskatchewan Book Award: Best Scholarly Writing What is a hypocrite? What role does hypocrisy play in our lives? Why is it thought to be such an ugly vice? Is it ever acceptable? What do we lose in our indifference to it? Hypocrisy: Ethical Investigations seeks to illuminate the concept of hypocrisy by exploring its multiple roles in our moral and political lives and struggles. The authors provide a critical examination of a wide range of perspectives on the nature, varieties, and significance of hypocrisy, arguing that it is a key concept in the investigation of the field of morality in general, including its moralizing excesses.
Advancing Research Methods with New Technologies
"This book examines the applicability and usefulness of new technologies, as well as the pitfalls of these methods in academic research practices, serving as a practical guide for designing and conducting research projects"--Provided by publisher.
Financial Crimes and Existential Philosophy
The aim of this book is to deepen our understanding of financial crimes as phenomena. It uses concepts of existential philosophies that are relevant to dissecting the phenomenon of financial crimes. With the help of these concepts, the book makes clear what the impact of financial crimes is on the way a human being defines himself or the way he focuses on a given notion of humankind. The book unveils how the growth of financial crimes has contributed to the increase of the anthropological gap, and how the phenomenon of financial crimes now distorts the way we understand humankind. Using the existential philosophies of Kierkegaard, Nietzsche, Jaspers, Buber, Heidegger, and Marcel, the book sheds light on how these philosophies can help to better perceive and describe financial crimes. Next it looks at prevention strategies from an organizational perspective, using concepts of Sartre, Gadamer and Tillich. The book provides readers with existential principles that will help them be more efficient when they have to design and implement prevention strategies against corporate crime.
Responsible Investment in Times of Turmoil
The SRI phenomenon is said to be entering the mainstream of financial intermediation. From a fairly marginal practice promoted or campaigned for by NGO’s and at odds with financial practice and orthodoxy it grew into well formulated policy adopted by a wide range of investors. Academic literature on SRI has also boomed on the assumption that mainstreaming is taking place. However, little thinking has been carried out on questions specifically arising from this alleged ‘mainstreaming’. This book, addressed to those with a scholarly or practitioner’s interest in SRI, starts filling this neglected dimension. Today, one cannot ignore the difficulties of main stream financing. The financi...
