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Relationship-Based Care
The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now in it's 16th printing, Relationship-Based Care has sold over 65,000 copies world-wide. It is the winner of the American Journal of Nursing Book of the Year Award.
The Ultimate Guide to Competency Assessment in Health Care
It is time to move your competency assessment process beyond meeting regulatory standards to creating excellence The Ultimate Guide to Competency Assessment in Health Care is packed with ready-to-use tools designed to help you develop, implement and evaluate competencies. More than that, you will find a new way of thinking about competency assessment - a way that is outcome-focused and accountability-based. With over 20,000 copies sold world-wide, it is the most trusted resource on competency assessment available.
Feel the Pull
Feel the Pull: Creating a Culture of Excellence is for nurse executives and leaders, nursing professional development specialists, managers, Magnet project coordinators -- anyone who wants to improve patient and nurse satisfaction. More than simply navigating through any one application process, Gen Guanci takes readers on the phenomenal experience of cultural transformation. She uses plain language and clear examples to help readers figure out what it takes to bring a culture of excellence to their organization. No matter where you are on your journey to nursing excellence, Feel the Pull will be an invaluable guide book. Nursing excellence IS possible!
Innovative Staff Development in Healthcare
This book explains how staff development is an important element for a sustainable staff structure health care facilities. At the end each chapter the reader finds a to-do-list, to replicate the project. The book is devided into 4 parts: 1. Practicing culture change, 2. Learning emotional intelligence, 3. Establishing interprofessional collaboration and 4. How to create the future of healthcare. Anticipating these options and experiences will help leaders to inspire their teams with practical ideas.To find the right trainings for staff development can be time consuming. With this overview about international successful projects the reader has an update about innovations in healthcare and use...
Shared Governance That Works
In a shared governance culture, staff members are empowered to design their own work, which leads to a high degree of ownership for achieving outcomes! Shared Governance that Works will help you design and operationalize the structures and processes necessary to achieve a highly effective and satisfying shared governance experience for all. Here’s what you’ll be able to do after reading this book: Choose a model of shared governance that works best for your organization and decision-making teams. Create charters, bylaws, and guidelines that provide the clarity necessary for efficient functioning. Understand and optimize the stages of council development. Develop structures and process, such as strategic planning, goal setting, and annual reports that will maximize the work of your councils. Collect, report, and analyze data to drive practice/work and improve outcomes.
Oxford Textbook of Creative Arts, Health, and Wellbeing
There is growing interest internationally in the contributions which the creative arts can make to wellbeing and health in both healthcare and community settings. A timely addition to the field, this book discusses the role the creative arts have in addressing some of the most pressing public health challenges faced today. Providing an evidence-base and recommendations for a wide audience, this is an essential resource for anyone involved with this increasingly important component of public health practice.
Service Design and Service Thinking in Healthcare and Hospital Management
This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover vari...
Creating the culture for innovation
Research into highly innovative organisations in both the public and private sector indicates that there are seven dimensions of organisational culture that are most closely related to the level of innovative output over time. The seven dimensions are: - Risk taking - Resources - Information - Targets - Tools - Rewards - Relationships The NHS Institute has developed an online organisational assessment tool, based on seven dimensions: risk taking, resources, information, targets, tools, rewards and relationships. We have also created two guides which are available to order now, which provide organisations and teams with practical steps that they can take to create a more effective culture for innovation. Creating the Culture for Innovation - A Practical Guide for Leaders describes the literature base behind the seven dimensions, gives guidance on applications of the framework, and provides 37 practical tips and examples of ways to enhance the culture for innovation in org ...
What Is the Evidence on the Role of the Arts in Improving Health and Well-Being
Over the past two decades, there has been a major increase in research into the effects of the arts on health and well-being, alongside developments in practice and policy activities in different countries across the WHO European Region and further afield. This report synthesizes the global evidence on the role of the arts in improving health and well-being, with a specific focus on the WHO European Region. Results from over 3000 studies identified a major role for the arts in the prevention of ill health, promotion of health, and management and treatment of illness across the lifespan. The reviewed evidence included study designs such as uncontrolled pilot studies, case studies, small-scale cross-sectional surveys, nationally representative longitudinal cohort studies, community-wide ethnographies and randomized controlled trials from diverse disciplines. The beneficial impact of the arts could be furthered through acknowledging and acting on the growing evidence base; promoting arts engagement at the individual, local and national levels; and supporting cross-sectoral collaboration.
Health Care Administration
Health Care Administration: Managing Organized Delivery Systems, Fifth Edition provides graduate and pre-professional students with a comprehensive, detailed overview of the numerous facets of the modern healthcare system, focusing on functions and operations at both the corporate and hospital level. The Fifth Edition of this authoritative text comprises several new subjects, including new chapters on patient safety and ambulatory care center design and planning. Other updated topics include healthcare information systems, management of nursing systems, labor and employment law, and financial management, as well discussions on current healthcare policy in the United States. Health Care Administration: Managing Organized Delivery Systems, Fifth Edition continues to be one of the most effective teaching texts in the field, addressing operational, technical and organizational matters along with the day-to-day responsibilities of hospital administrators. Broad in scope, this essential text has now evolved to offer the most up-to-date, comprehensive treatment of the organizational functions of today's complex and ever-changing healthcare delivery system.
