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The SAGE Handbook of Contemporary Cross-Cultural Management
This Handbook presents a comprehensive and contemporary compendium of the field of cross-cultural management (CCM). In recognition of current trends regarding migration, political ethnocentrisms and increasing nationalism, the chapters in this volume not only cover the traditional domains of CCM such as expatriation, global (virtual) teamwork and leadership, but also examine emerging topics such as bi/multi-culturalism, migration, religion and more, all considered from a global perspective. The result is a Handbook that acknowledges and builds on a variety of research traditions (from mainstream to critical), updates existing knowledge in relation to current challenges, and sets the directio...
Manager-Subordinate Trust
This volume in the Routledge Global Human Resource Management Series is dedicated to analyzing the process of trust development between managers and subordinates in different countries of the main cultures of the world. Behaviors and trust are linked in a process that can reinforce or diminish the trust between the two parties. This book examines that process in an array of countries, contextualizing each setting through a brief historical, institutional, and cultural overview. Addressing the dominant HR practices and the main local leadership styles of each country, it draws upon an extensive country-by-country data set of leader-subordinate trust to analyze the universal and culturally-spe...
Management Across Cultures
Develops effective global management skills by integrating current theory, research, and practice for both undergraduate and MBA students.
Dynamics of International Business: Asia-Pacific Business Cases
Dynamics of International Business: Asia-Pacific Business Cases brings the challenges and complexities of the contemporary international business environment into the classroom. These authentic case studies, based on recent research and events, enable students to engage with the economic, social, political and intercultural factors that impact on international business and understand how these factors are addressed in the real world. Designed to facilitate a problem-based learning approach, the cases in this book: • draw on a diverse range of businesses and industries – from seafood to video games to renewable energy • illustrate fundamental themes and concerns within global business, ...
A Guide to Key Theories for Human Resource Management Research
This authoritative Guide provides 41 summaries of important theories used for research in HRM. Each entry clearly defines a theory, provides insight into the development of the theory, demonstrates the application of the theory to HRM, and discusses areas where the theory could be applied in future research projects. Additionally, the two introductory chapters overview HRM in relation to theory, and explain the importance of theory in research and issues to consider when using theory.
New Developments in Goal Setting and Task Performance
This book concentrates on the last twenty years of research in the area of goal setting and performance at work. The editors and contributors believe goals affect action, and this volume will have a lineup of international contributors who look at the recent theories and implications in this area for IO psychologists and human resource management academics and graduate students.
The SAGE Handbook of Contemporary Cross-Cultural Management
This Handbook presents a comprehensive and contemporary compendium of the field of cross-cultural management (CCM) examining emerging topics such as bi/multi-culturalism, migration, religion and more, all considered from a global perspective.
Enhancing Customer Experience in the Service Industry
This book provides a new and definitive overview of customer experience and how it can be managed and enhanced in one of the most dynamic industries in the world—the service industry. Its highly qualified international team of contributors ensures that it adopts a global perspective, and clearly outlines the key theoretical perspectives of customer experience, covering customer experience both from demand and supplier perspectives. Fully informed by the latest research, it explores different country contexts and how they impact upon the customer experience; investigates the social, cultural and economic dimensions of customer experience; provides case studies from a wide range of service industry sectors; and includes industry perspectives and examples.
Text + Field
Rhetorical critics have long had a troubled relationship with method, viewing it as at times opening up provocative avenues of inquiry, and at other times as closing off paths toward meaningful engagement with texts. Text + Field shifts scholarly attention from this conflicted history, looking instead to the growing number of scholars who are supplementing text-based scholarship by venturing out into the field, where rhetoric is produced, enacted, and consumed. These field-based practices involve observation, ethnographic interviews, and performance. They are not intended to displace text-based approaches; rather, they expand the idea of method by helping rhetorical scholars arrive at new an...
Advances in Global Leadership
Advances in Global Leadership focuses on global leadership in relation to the Covid-19 pandemic, collecting insights from leading scholars and practitioners and fresh ideas from promising newcomers to the field reflecting on nineteen different national responses to the global crisis.
