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Leading the Learning Function
Leaders as Learners, Learners as Leaders Drawing upon firsthand experiences and insights from senior practitioners, Leading the Learning Function: Tools and Techniques for Organizational Impact offers best practices, tools, techniques, and processes that successful business leaders use to develop, build, and implement their personal leadership skill sets. The ATD Forum—a consortium for senior talent and learning practitioners to connect, collaborate, and share knowledge, best practices, and company experiences—sought to extend those accruing benefits more broadly in the profession to current and aspiring learning leaders and talent practitioners. In this book, Forum managers and book edi...
The Seven Principles of Professional Services
This book details the prerequisite knowledge every consultant must master when delivering complex professional services. Coupled with the author's and his industry colleagues' real life examples of success and failure, these principles provide every consultant with actionable guidance to improve their service quality. Professional services consultants are walking a dangerous high wire between the success of their customers and the ongoing success of their firm. To maintain balance and walk this tightrope successfully, a consultant needs a strong set of principles that can be relied upon in the heat of a customer engagement. Through detailed analysis of his own experience as a consultant, a customer, and a professional services executive, Shane describes in detail the seven principles of professional services that have led him and others to repeated success. If you have been a consultant for ten minutes or ten years, this book will help you assess how well you deliver your service today and enable you to identify ways to elevate it in the future. Doing so will benefit your customer, your firm and your career.
Herbert S. Newman and Partners
The Herbert S. Newman and Partners' monograph spans 35 years of the firm's humanistic approach to architectural design, featuring a variety of private and public projects completed throughout the United States. The firm has established a national reputat
