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The Worth of a Woman's Words
Popular author Dianna Booher uses 41 unforgettable vignettes of everyday situations to demonstrate the power that words have to hurt or heal.
Listening for Sales Results
Do people describe you as a good listener? Every skilled listener is a master at asking the right questions of the right people. The rules for active listening are changing rapidly with the advance of technology. This book is a handy business communication resource to listen effectively, communicate tactfully, and sell confidently in a global economy. This series of quick tips is a credible guide to decisive communication, while also serving as a perfect resource for mobile, social media and digital communications on the go. Learn to ask questions skillfully to your advantage. Excellent listening skills are a key factor in closing big sales, and this resource for salespeople will take the guesswork out of how to really hear your customers.
Creating Personal Presence
"Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a mate, a job, or a sale. It can help you lead a meeting, a movement, or an organization. Presence is not something you’re born with—anyone can learn these skills, habits, and traits. Award-winning speaker and consultant Dianna Booher shows how to master dozens of small and significant things that work together to convey presence. She details how body language, manners, and even your surroundings enhance credibility and build rapport. You’ll learn to use voice and language to demonstrate competence, deliver clear and memorable messages, and master emotions. You’ll learn to think strategically, organize ideas coherently, and convey to others genuine interest, integrity, respect, and reliability. Take her self-assessment to measure your progress. With Dianna Booher’s expert, entertaining advice, you can have the same kind of influence as the most successful CEOs, celebrities, and civic leaders. "
E-Writing
This book is poised to become the new "how-to" book to transform anxious e-mail hacks and mediocre memo writers into eloquent electronic scribes in no time at all.
The Last Caress
None
Communicate With Confidence
Do you need to sell a new idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence! In this book, you’ll find 1,254 tips to improve your interpersonal and communication skills! You’ll learn how to: · Establish credibility and show concern · Master the art of small talk to connect with colleagues, customers, and friends · Transition from criticizing to coaching your employees and coworkers · Listen so you really hear what others say to you—their meaning, not just their words · Negotiate so that everybody feels like a winner · Give clear instructions · Give and rece...
Communicate Like a Leader
Grounded in extensive research, this book offers practical guidelines to help professionals think, coach, converse, speak, write, meet, and negotiate strategically to deliver results. --
Do You Know What You Just SAID?!!!
Have you ever had that moment of terror when you accidentally said or did something that deeply offended other people? Every skilled communicator has had these moments. But with this communications resource, you can learn to avoid the common pitfalls of communicating with the opposite sex and people from other cultures. Put your career on the fast track by learning to master the practical know-how of communicating with diverse groups of people with ease-those from other cultures and the opposite sex. Improve your dating relationships or your marriage. Learn to "get through" to your adult children of the opposite sex. Be the perfect host with visitors from other countries. Be the perfect guest or business traveler as you communicate with customers and follow foreign customs. This book is a powerful business communication resource to know what to say, how to say it, and when to say it. This series of quick tips will help you effortlessly navigate tricky communications. A credible guide to decisive communication, it will serve as a perfect resource for mobile, social media, and digital communications on the go.
Faster, Fewer, Better Emails
Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity. Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we're in email jail! How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations ...
Presentation Pointers
Whether you're standing before a group of 2000 customers at an industry meeting, presenting your annual goals and budget in a small conference room before 7 colleagues, or in an elevator when your boss steps on at the 60th floor, turns to you, and says, "So how's the big project going?," you have the opportunity to convey confidence and credibility to your audience. Your "platform" in all these situations is both portable and powerful. Any of these speaking opportunities has the potential to create career momentum or mishap for you.In this eBook you will learn how to become confident in all areas of speaking to individuals or groups. You will learn to Accept nervousness as part of the process. Make your body language consistent with your message. Use vocal variety to increase your authority and credibility. Translate movement and energy into purpose. Involve your audience for greater impact. And much more.Presence may be difficult to define, but it is easy to spot. Most people know it when they see it. It is a manner of moving and interacting that commands attention and creates confidence in the speaker and increases credibility for the content."
