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Shapes of Tourism Employment
  • Language: en
  • Pages: 256

Shapes of Tourism Employment

The ambition of this book is to propose a grid of reading able to illuminate the current HR transformations experienced by the big historical international companies of the sector of the tourism, carried away by what is known as the "3rd tourist revolution ". The latter is characterized by the combination of three main phenomena: internationalization, digitalization and hyper-personalization that refound the employment relationship between employers, unions and employees. Internationalization requires a renewal of business models heckled by the low-cost strategies of new operators provoking social reactions to the extent of perceived psychological disruptions, to question the validity of the...

Figures de l’emploi touristique
  • Language: fr
  • Pages: 262

Figures de l’emploi touristique

  • Type: Book
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  • Published: 2019-11-01
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  • Publisher: ISTE Group

Figures de l’emploi touristique présente la condition du salarié dans les grandes organisations touristiques de deux secteurs clés, l’hôtellerie et le transport aérien de passagers, selon leur évolution en réponse à l’avènement de la société de loisirs. Confrontée à des aléas stratégiques et financiers, la gestion des ressources humaines doit composer avec des professionnels dont la relation à l’emploi oscille entre choix et contrainte, au gré de leur position hiérarchique ou sociale. Cet ouvrage explore les mondes complexes de ces deux secteurs, du front office au back office, du réceptionniste à l’hôtesse, jusqu’au general manager et au commandant de bord. Les compétences humaines de ceux-ci sont mises en exergue afin de répondre aux nouvelles façons d’aborder les relations professionnelles, moins hiérarchisées.

From Micro to Macro: Dealing with Uncertainties in the Global Marketplace
  • Language: en
  • Pages: 621

From Micro to Macro: Dealing with Uncertainties in the Global Marketplace

The focus of the volume is on dealing with uncertainties and challenges within the global marketplace brought by digital technology companies that are leveraging artificial intelligence, machine learning, cloud computing, robotic automation, augmented reality, and other recent advancements. Additionally, these companies operate in the sharing economy and offer collaborative consumption opportunities. Featuring contributions presented at the 2020 Academy of Marketing Science (AMS) Virtual Annual Conference, the enclosed contributions assess the impact of these radical and disruptive innovations on long-standing incumbents and traditional industries, as well as consumer experiences. Founded in...

The Implementation Challenge
  • Language: en
  • Pages: 308

The Implementation Challenge

The implementation of appropriate strategies remains one of the most difficult areas of management. Considerable thought, energy and resources is given over to devising a strategic plan; and it is to the fine detail of the plan that attention turns when things go wrong. The plan, rather than the implementation comes in for scrutiny, because it is less problematic to analyse. Perhaps this is because, whereas the plan can be devised under pollution-free, almost laboratory conditions, the working out of the plan takes place in the real world infected with real world variables. But the whole point of a strategy is that it will be implemented and implemented successfully. Much has been written on...

Union Discourse and Perceived Violation of Contract
  • Language: en

Union Discourse and Perceived Violation of Contract

  • Type: Book
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  • Published: 2010
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  • Publisher: Unknown

This article proposes a study of the violation of contract process through a case study. The study is based on a discourse of the union, SUD Michelin, which is contrasted both with those of another union, the CFE-CGC Michelin and of the senior management of the corporation. The results highlight the possibility of applying Morrison and Robinson's (1997) Psychological Contract Violation model at the social contract level. The emotional reactions appearing in the literature, which are associated with contract violations, can be seen in the union discourse of the SUD. The other union does not perceive any breach of contract. These differences may be attributed to the very nature of social contracts - relational in the first case, and more balanced in the second.

Analyse statistique de données textuelles en sciences de gestion
  • Language: fr
  • Pages: 201

Analyse statistique de données textuelles en sciences de gestion

  • Type: Book
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  • Published: 2007-05-05
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  • Publisher: EMS Editions

Les contributeurs de cet ouvrage ont eu pour souci de présenter aussi bien les méthodes et concepts de base de l'analyse et de la fouille de données textuelles que des applications de recherche sous un angle à la fois pédagogique et méthodologique. Le développement exponentiel des données textuelles et les possibilités de traitement automatisé de ces dernières offrent de nouvelles opportunités d'études et de recherche. Les sciences de gestion intéressées par la vie de l'entreprise et de ses parties prenantes : membres de l'entreprise, consommateurs, grand public, doivent pouvoir se saisir de cette matière qualitative. La tradition de l'étude quantifiée des textes s'enrichit constamment, elle peut être mobilisée au service des problématiques de gestion : compréhension de l'individu au travail, compréhension du consommateur, compréhension de la communication de l'entreprise constituent autant de champs d'application illustrés par cet ouvrage.

Industrial and Labor Relations Review
  • Language: en
  • Pages: 132

Industrial and Labor Relations Review

  • Type: Book
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  • Published: 2009
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  • Publisher: Unknown

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Regulating Social Network Sites
  • Language: en
  • Pages: 293

Regulating Social Network Sites

  • Categories: Law

Drawing on rich, empirical case studies, this innovative book provides a contemporary and comprehensive exploration of the plural, dynamic and precarious processes, materials, practices, interventions and relationships on social network sites, and their resultant power effects, when copyright and data privacy rights are at stake.

Privacy and Power
  • Language: en
  • Pages: 811

Privacy and Power

This book documents and explains the differences in the ways Americans and Europeans approach the issues of privacy and intelligence gathering.

Intercultural Communication
  • Language: en
  • Pages: 665

Intercultural Communication

This handbook takes a multi-disciplinary approach to offer a current state-of-art survey of intercultural communication (IC) studies. The chapters aim for conceptual comprehension, theoretical clarity and empirical understanding with good practical implications. Attention is mostly on face to face communication and networked communication facilitated by digital technologies, much less on technically reproduced mass communication. Contributions cover both cross cultural communication (implicit or explicit comparative works on communication practices across cultures) and intercultural communication (works on communication involving parties of diverse cultural backgrounds). Topics include gener...