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Beat the Cuts
Public sector leaders are currently weighing up heartwrenching decisions to slash public services, but this book shows that these dilemmas can be avoided without complex change programs, expensive IT projects, or extended training courses.
Wow! That's What I Call Service!
This little book is full of stories about people and businesses that cause customers to fall in love--tales brought together in order that they may serve as an inspiration to raise standards of customer service throughout the U.K.
The Single Mum's Survival Guide
“Covers every facet of life from making the divorce decision to breaking the news to your kids to successful co-parenting to moving on” (Rosalind Sedacca, CDC, founder, Child-Centered Divorce Network). You can build a happy new life! Are you a stressed-out single mum, juggling childcare, work and home, and struggling to cope with all the emotional and practical demands on you? You’re not alone! The Single Mum’s Survival Guide is packed with words of inspiration, comfort, wisdom, and experience from a host of real-life single mums and expert professionals to make life easier, help you on your way, and put your mind at rest with answers to questions such as: How do I tell the kids? How...
Perfect M&As
50 to 80% of mergers and acquisitions fail. This book goes to the root causes of those failures, hones in on the specific elements that managers can use or develop to deliver an orderly business integration and a smoother experience for the organisation, plus the benefits that the initiators of the merger had promised to deliver.
The Numbers Business
Having applied her corporate experience to building a modern cloud accountancy practice, Della Hudson presents her road map to help you to do the same. Here, she shares her hard-earned knowledge so that other accountancy professionals can grow their own successful, scaleable and even sellable businesses.
Recommended
Referrals and recommendations are the most effective drivers of new business. This book will show you how to make your business thrive by generating referrals and sales from your own networks cheaply, effectively and quickly. Written by Andy Lopata, who was christened ‘Mr Network’ by The Sun and listed as one of Europe’s leading business networking strategists by the Financial Times in 2009, Recommended will show you how to implement a simple yet effective strategy you can rely on to source the leads you need to keep your business flourishing. You will discover: How to generate more of the leads that produce better quality business, leads that convert more easily and more quickly into ...
Business Battleships
Business Battleships - blow your competition out of the water with marketing and sales skills that hit the target every time. Discover what goes on in the mysterious brain of your prospect AND make more sales as a result!
Six Pack Chick
Meet Bridget Hunt and her Six Pack Chick phenomenon. Find out why everybody's talking about 'Mother Hen' on facebook. Bridget shares her incredible story... As a professional dancer at the top of her game, her dreams were dashed when life threatening illness knocked at her door. Using this bombshell to help herself and others, Bridget has dedicated more than a decade to studying the power of nutrition to become a renowned expert in her field. The woman celebrities turn to when they need results fast for the red carpet or a last minute photo shoot. And with good reason...Understanding the power of harnessing the mind for weight loss, body training and confidence for life Bridget enhances her powerful package with the latest NLP techniques. ensuring clients get 110% and feel energised, balanced and inspired. Six Pack Chicks don't only lose the weight, they keep it off, feel healthier and often go on to change other areas in their lives.
BusinessWise
If you are starting a business, or considering doing so, BusinessWise is the book for you. A collaboration amongst over 20 business experts, this book looks at the whole process of setting up a new business with success in mind. It covers a wide range of topics including business set up and vision, marketing (including using the internet), selling, finance, working in and managing teams, working from home and beating procrastination, networking internationally, getting the right message out in the right language, health and fitness and collaboration. The authors are experts in their subject area and have shared many tips and ideas here that they would normally only reveal in training sessions or paid consultancy. The result is a book that provides insights and guidance to new or potential business people as well as existing business owners. Read it with a pencil or highlighter to hand. You'll need it!
Intelligent M & A
Almost 70% of mergers fail, yet deals are essential for growing world-class companies. Therefore they must use all the tools and techniques at their disposal to improve their chances of success. Applying the techniques advocated in this book can help managers beat the odds - and employees themselves - to have an impact on whether a deal will be successful both for the company and for themselves. This book looks at the process of a merger or acquisition and pinpoints the areas where business intelligence can raise the odds of success in each phase of the deal. Using techniques developed by governmental intelligence services and a wide range of recent case studies, quotations and anecdotes, th...
