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Annotation "In his book, Verkerk investigates the shop floor processes of modern factories. Two ethnographical case studies are presented from the perspective of a factory manager. He shows that high-trust and high-power relations between management and employees are the basic conditions for responsible, accountable, and successful organisations. In a philosophical argument, he develops an ethics of responsibility combining the ideas of humanity, trust and power on the shop floor, and the normative development of organisational structures."--BOOK JACKET. Title Summary field provided by Blackwell North America, Inc. All Rights Reserved.
This book looks at the experience of 13 leading-edge European companies, drawn from the manufacturing, services and health sectors. It shows how organisation has been the key to their productivity growth. It also shows that whilst Europe has much to learn from Japan and the USA, there is a distinctive European approach to organisational expertise. This has important implications for strategic policy, in these institutions themselves, but also in government at both the national and local levels. Here, too, as the case studies show, Europe has considerable expertise on which the production sector can grow.
This book looks at the experience of 13 leading-edge European firms and institutions, drawn from the manufacturing services and health sectors. It shows how organisation has been the key to their productivity growth. It also shows that while Europe has much to learn from Japan and the USA, it has considerable expertise on which the production sector can grow.