Welcome to our book review site go-pdf.online!
You may have to Search all our reviewed books and magazines, click the sign up button below to create a free account.
Choose Love Not Fear
None
Douglas McGregor, Revisited
The words of Douglas McGregor, one of the fore-fathers of management theory and one of the top business thinkers of all time, cannot and should not be ignored. McGregor's vision of a more humanistic workplace may not have been widely accepted over three decades ago, but technological advancements that McGregor himself anticipated have paradoxically helped companies become more human. Viewing employees not as cogs in the machine but as living beings with individual goals-what McGregor called "the human side of the enterprise"-has proven to provide a remarkable competitive advantage. Now, with the rise of the networked economy, the growing power of frontline workers, and the shift in power fro...
One Size Fits One
This revolutionary book demonstrates what "one size fits one" means--to business and to customers--and offers a clear blueprint for planning and making changes that will enable companies to win in a "one size fits one" world. 20 illustrations.
Employee Management and Customer Service in the Retail Industry
Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager's natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.
CIO
CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals.
Leadership and the Customer Revolution
Gary Heil--an internationally recognized change-management consultant whose clients include Walt Disney World, Federal Express, and The Hard Rock Cafe--teams up with Rick Tate and Tom Parker to show how managers can harness change and rebuild their organizations to achieve legendary customer satisfaction.
Leading Organizational Learning
Leading Organizational Learning brings together today’s top thinkers in organizational learning—including Jon Katzenbach, Margaret J. Wheatley, Dave Ulrich, Calhoun W. Wick, Beverly Kaye, and other thought and industry leaders. This handbook helps business, government, and nonprofit leaders understand how to master learning and knowledge sharing within their organizations. This one-of-a-kind volume is filled with chapters that directly address the most current ideas, concepts, and practices on the topic of organizational learning. Acclaimed authors, world-renowned thought, global, and industry leaders, managing directors, and presidents of leading organizations have contributed their ori...
No Heil Hitler
None
This Is Not the Life I Ordered
Become Your Own Life Coach An inspirational book of self-care. For over a decade, four women came together for weekly “kitchen table coaching” sessions that they designed to enable them to support each other through life’s ups and downs. The power and strength of their collective friendship has enabled them to not only survive but to thrive, and the remarkable results can be found in this collection of lessons, stories, and wisdom. With this book, you can learn how to turn any unfortunate event into a joy-filled opportunity. Overcome adversity, embrace change, and discover your power―together. In addition to stories and advice, This Is Not the Life I Ordered will teach you how to put...
Why We Talk
Learn the seven reasons your customers will or will not talk about your brand. In Why We Talk, gifted marketing strategist and professional listener Boli var J. Bueno dissects the evolution of word-of-mouth in the digital age and the unmistakable power shift that has taken place between marketer and consumer. Sharing one of the most insightful, organic concepts of this decade, Bueno bridges the monumental gap between the results business people want and the frustration they often experience.
