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Finding Gold Dust
Whether you work as a customer service operative, you lead customer-facing teams or you're running your own business, this book is for you. There is 'Gold Dust' in every single conversation you have with a customer, as long as you know where to look, and Gavin can help you find it. This book is a collection of stories from Gavin's life and his time working in customer service. Each of them contains a valuable lesson that you can apply to your customer interactions today to add value to every conversation. You'll find simple and actionable tips in this book that will: Help you retain more of your customers: Help you increase the amount your customers spend with you: Result in customers who be...
Everything You Know about Dinosaurs Is Wrong!
Do you know all there is to know about dinosaurs? They're mean, green, and not very smart, right? Well, this book is here to show you that you're WRONG! But don't worry, even the experts can't be right all the time . . . From fossilized feathers to long-necked look-alikes, this ingenious book is packed with so many amazing dinosaur discoveries, you'll soon become a paleontology pro. Including jaw-dropping research that will debunk many myths about all kinds of prehistoric creatures--you'll never look at a pigeon the same way again! With fascinating, friendly, and easy-to-understand text written by zoologist Dr. Nick Crumpton and amazingly detailed color artwork on every page, this beautifully produced hardcover gift book with an incredible tactile cover will delight dinosaur fans of any age.
The Age of Exodus
"A WONDERFUL BOOK" Monty Python's Terry Jones on The Age of TreacheryIt's 1947, and Duncan Forrester is called upon to investigate the bizarre killing in the British Museum of a Foreign Office official who had consulted him about an ancient Sumerian seal. Then terrorists target the Foreign Secretary Ernest Bevin himself, and Forrester is asked to join his security detail in New York, where the fate of British Palestine is to be decided at the newly founded United Nations. But as yet more diplomats die, and rumours grow of an occult conspiracy, Forrester begins to suspect the deaths are part of a much larger plan...
The Adventures of Toby Wey
In pre-Victorian England, Toby Wey saves Charles Dickens, operates the mechanical Turk, takes on London's underworld and helps invent railways in a roller coaster ride through early modern history.
The Age of Olympus
Duncan Forrester's research on an Aegean island is interrupted first by the murder of a British archaeologist, and then by the outbreak of the Greek Civil War. The worship of ancient gods may provide a clue to the murderer, but in such a tumultuous time, little is what it seems.
The Age of Treachery
Ex-Special Operations Executive agent Duncan Forrester has returned from the war and is back at his Oxford college as a junior Ancient History Fellow. But his peace is shattered when a much-disliked Fellow is found murdered in the quad. Forrester is not convinced of the principal suspect's guilt and, on the hunt for the true killer, he finds himself plunged into a mystery involving lost Viking sagas, Satanic rituals and wartime espionage.
Small Soldiers
The adventures of the Small Soldiers? continue in an original prequel about the Gorgonites and their search for the Gorgon Dimension.
