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Includes appications of both information technology and production-operations management with a focus on information systems to demonstrate the real environment that exists for IS projects.
This book constitutes the proceedings of the 13th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2018, held in June 2018 in Chennai, India. The 24 full papers presented in this volume were carefully reviewed and selected from 96 papers. The contributions are organized in topical sections named: HCI and Design, Design Foundations, Design Foundations, Design in Healthcare, Advances in Data Science and Analytics, ICT for Development, Designing Cybersecurity, and Design Applications.
This book is a collection of 24 chapters concerning the developments within the Measurement Systems field of study.The collection includes scholarly contributions by various authors and edited by a group of experts pertinent to Measurement Systems. Each contribution comes as a separate chapter complete in itself but directly related to the book's topics and objectives. The target audience comprises scholars and specialists in the field.
Advanced Topics in End User Computing features the latest research findings dealing with end user computing concepts, issues, and trends. It provides a forum to both academics and information technology practitioners to advance the practice and understanding of end user computing in organizations. Empirical and theoretical research concerned with all aspects of end user computing including development, utilization and management are included.
Information Systems Success Measurement focuses on insights and developments related to system success, including comparisons of system success instruments, validation of system success measures, and new and improved measures of systems success. It presents a wide range of important areas within the information systems success research agenda. This book will provide researchers and professionals with a comprehensive reference for understanding and measuring systems success in modern organizations throughout the world.
Information Technology (IT) is being used to enhance productivity and effectiveness in response to today's competitive business pressures. However, there still exists a gap between what users expect and get from IT. As a result, this technology may not be helping users respond to the challenges in the business environment. In an effort to improve IT implementation by addressing users' expectations, Disconfirmation Theory, adapted from the consumer behaviour literature, is cast in an Information Systems (IS) setting. This theory helps understand how a deviation between users' expectations and IT performance can lead to IS success or failure. This theoretical foundation is used to address the ...
Mobilising helpers in the event of a flood or letting friends know that you are okay in the event of a terrorist attack – more and more people are using social media in emergency, crisis or disaster situations. Storms, floods, attacks or pandemics (esp. COVID-19) show that citizens use social media to inform themselves or to coordinate. This book presents qualitative and quantitative studies on the attitudes of emergency services and citizens in Europe towards social media in emergencies. Across the individual sub-studies, almost 10,000 people are surveyed including representative studies in the Netherlands, Germany, the UK and Italy. The work empirically shows that social media is increas...
This book examines the sustainability of supply chains in small and medium sized enterprises (SMEs), in developed and emerging economies. Drawing on contributions from experts in the field and examining case studies from a range of countries, including Thailand, Bangladesh, France, Spain, Austria and Greece, this book provides researchers and industry practitioners with guidance on how to make SMEs more sustainable through appropriate trade-offs between economic, environmental and social aspects. Over the course of the book, the authors examine the current state of sustainable supply chain practices, highlight the key issues and challenges, and identify critical success factors across differ...
Andreas Pinterits develops a performance measurement system to cope with the different requirements of offline and online sales channels. The author discusses different methods for measuring customer channel switching behaviour during the purchasing process and demonstrates the practical use of the model by a showcase implementation.