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Customer Satisfaction Evaluation
This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.
Effective Methods for Modern Healthcare Service Quality and Evaluation
Turbulent changes in worldwide economies and decreases in overall quality of life have led to a re-evaluation of the current state of health services. Improvements in this sector will allow for more efficient healthcare delivery to the public, as well as increased patient satisfaction. Effective Methods for Modern Healthcare Service Quality and Evaluation is an authoritative reference source for the latest research on emerging tools and methodologies for the design of healthcare models, providing expert analyses on trouble-shooting specific problems in the industry and creating optimal hospital environments. Highlighting various perspectives across a range of relevant health services, this book is ideally designed for policy makers, researchers, upper-level students, and practitioners.
Customer Satisfaction Evaluation
This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.
Supply Chain and Logistics Management: Concepts, Methodologies, Tools, and Applications
Business practices are constantly evolving in order to meet growing customer demands. Evaluating the role of logistics and supply chain management skills or applications is necessary for the success of any organization or business. As market competition becomes more aggressive, it is crucial to evaluate ways in which a business can maintain a strategic edge over competitors. Supply Chain and Logistics Management: Concepts, Methodologies, Tools, and Applications is a vital reference source that centers on the effective management of risk factors and the implementation of the latest supply management strategies. It also explores the field of digital supply chain optimization and business transformation. Highlighting a range of topics such as inventory management, competitive advantage, and transport management, this multi-volume book is ideally designed for business managers, supply chain managers, business professionals, academicians, researchers, and upper-level students in the field of supply chain management, operations management, logistics, and operations research.
Renewable and Alternative Energy: Concepts, Methodologies, Tools, and Applications
As the human population expands and natural resources become depleted, it becomes necessary to explore other sources for energy consumption and usage. Renewable and Alternative Energy: Concepts, Methodologies, Tools, and Applications provides a comprehensive overview of emerging perspectives and innovations for alternative energy sources. Highlighting relevant concepts on energy efficiency, current technologies, and ongoing industry trends, this is an ideal reference source for academics, practitioners, professionals, and upper-level students interested in the latest research on renewable energy.
Novel & Intelligent Digital Systems: Proceedings of the 3rd International Conference (NiDS 2023)
This book summarizes the research findings presented at the 3rd International Conference on Novel & Intelligent Digital Systems (NiDS 2023). NiDS 2023 held in Athens, Greece, during September 28–29, 2023, under the auspices of the Institute of Intelligent Systems. The conference was implemented hybrid, allowing participants to attend it either online or onsite. NiDS 2023 places significant importance on the innovations within intelligent systems and the collaborative research that empowers and enriches artificial intelligence (AI) in software development. It encourages high-quality research, establishing a forum for investigating the obstacles and cutting-edge breakthroughs in AI. The conference is designed for experts, researchers, and scholars in artificial and computational intelligence, as well as computer science in general, offering them the opportunity to delve into relevant, interconnected, and mutually complementary fields. By facilitating the exchange of ideas, the conference strengthens and broadens the network of researchers, academics, and industry representatives.
Transdisciplinary Multispectral Modeling and Cooperation for the Preservation of Cultural Heritage
This volume constitutes selected and revised papers presented during the Third International Conference on Trandisciplinary Multispectral Modelling and Cooperation for the Preservation of Cultural Heritage, TMM_CH 2023, held in Athens, Greece, in March 2023. The 17 full papers and 17 short papers presented in ths volume were thoroughly reviewed and selected from 416 submissions. The papers are organized in topical sections on ​scientific innovations in the diagnosis and preservation of cultural heritage; digital heritage a holistic approach; preservation, reuse and reveal of cultural heritage through sustainable bidding and land management, rural and urban development to recapture the world in crisis through culture.
Destination Management and Marketing: Breakthroughs in Research and Practice
The marketing of a destination necessitates strategic planning, decision making, and organization. Effective positioning will result in a strong brand that develops an emotional and productive two-way relationship. Notwithstanding, destination managers should possess relevant knowledge and understanding on traditional and contemporary marketing channels to better engage with prospective visitors. Destination Management and Marketing: Breakthroughs in Research and Practice focuses on utilizing destination branding and content marketing for sustainable growth and competitive advantage within the tourism and hospitality industry, including tools and techniques for travel branding and best practices for better tourism management strategies. Highlighting a range of topics such as service quality, sustainable tourism, and competitiveness model, this publication is an ideal reference source for government officials, travel agencies, advertisers, marketers, tour directors, hotel managers, restaurateurs, industry professionals including those within the hotel, leisure, transportation, and theme park sectors, policymakers, practitioners, academicians, researchers, and students.
Sustainable Practices: Concepts, Methodologies, Tools, and Applications
"This reference explores some of the most recent developments in sustainability, delving into topics beyond environmental science to cover issues of sustainable economic, political, and social development"--Provided by publisher.
