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Exploring Services Science
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation.
Advanced Information Systems Engineering
This book constitutes the proceedings of the 22nd International Conference on Advanced Information Systems Engineering, CAiSE 2010, held im Hammamet, Tunisia, in June 2010. The 39 papers presented were carefully reviewed and selected from 299 submissions. The topics covered are business process modeling, information systems quality, service modelling, security management, matching and mining, case studies and experiences, conceptual modelling, adaptation, requirements, and process analysis. In addition this volume contains two keynote papers and the abstract of a panel discussion.
Exploring Services Science
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.
A verdade como mal menor
Premio de Narrativa Breve Repsol 2008 45 relatos breves dotados dun humor cómplice e dunha fina ironía e adobiados cun erotismo atrevido. A verdade como mal menor xoga coa literatura e coa cultura, xunta fontes eruditas certas con outras falsas, fai esvaerse a fronteira que separa ficción e realidade, é un engado para a imaxinación do lector. Narrativa que induce á participación, que busca un lector activo e esperta o enxeño. Un libro que provoca o sorriso e escorrenta a compracencia.
Memoria ...
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Modeling Service Systems
This book invites the reader on a journey of discovery of service systems. From a Service-Dominant-Logic perspective, such systems are the building blocks of all economic activity, and innovation of new service systems holds the promise of a new industrial revolution. Users navigating web sites, customers interacting with intelligent mobile retail applications, patients interpreting advice from health-care professionals and other sources, students interacting with teachers and learning materials, city dwellers invoking smart service applications for transportation routing, and the unlimited variations of smart service systems that will be enabled by the Internet of Things and other technologies provide ample evidence of the need for service innovation. This book presents an overview of the foundational constructs of service science and models of co-creative systems, with the aim of enabling the reader to be a service innovator. The value proposition of this book is the opportunity to fill each reader's knowledge gaps and offer a comprehensive, coherent, and introductory overview of service system modeling.
Hispano Americano
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