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ACES HIGH MAGAZINE ISSUE 9 (English)
The ninth issue of Aces High magazine deals with a very special subject that had never received such extensive coverage before: modelling the military helicopters. Our contributors had again prepared a number of interesting articles, revealing dozens of tips and tricks that will help you to deal with various problems that you may possibly encounter during various stages of your own builds.
Annual Report
None
Boys' Life
Boys' Life is the official youth magazine for the Boy Scouts of America. Published since 1911, it contains a proven mix of news, nature, sports, history, fiction, science, comics, and Scouting.
Report
From 1911 a summary of the Branch's activities is included in the Report of the Minister of Agriculture.
Annual Report of the Department of Agriculture, for the Province of Ontario
Consists of separately paged reports of bodies related to the Dept.
Globalization, Communication and the Workplace
The global developments in Information Technology Enabled Services have transformed customer service encounters which were until recently face-to-face. The major business areas of healthcare, insurance, banking and media are increasingly moving their customer processes to call centres, web based interaction, and email. ITES is set for explosive growth over the next decade, alongside being increasingly outsourced to non-English speaking destinations. The need for good English language communication skills is becoming ever more acute.This book looks closely at interactive communication in customer-facing services, featuring the voices of both academics and those in industry. It aims to integrate the work of applied linguists, teachers, trainers and businesses. After an initial discussion on the value of research to applied training, the major issues of ITES communications are addressed with either an academic analysis being followed by a training example derived from it, or with an analysis of a workplace problem followed by a research-based solution proposal. This volume should appeal to a wide readership in academic, business training and HR departments.
