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City of Suspects
DIVAn analysis of the complex moral interpretations crime was given by Mexico's urban poor and of the evolving institutional responses to crime and punishment in modern Mexico./div
The Leadership Pill
How can you become a more successful manager, a stronger team leader and a motivator who gets the best results from a group? Ken Blanchard's inspiring new book provides the answer. In a beguiling, sometimes humorous fashion, THE LEADERSHIP PILL conjures up a tantalizing possibility: What if there was a pill that could stimulate the natural powers of the mind and body to provide leadership? In the story, an amazing new pill heightens one leader's powers, but contains the wrong ingredients, stimulating him in a short-sighted direction. He is coercive, obsessed with immediate results and drives his team relentlessly until, after a brief spike in performance, they suffer early burnout. In contrast, the 'Effective Leader', working without a pill, inspires and supports his team. He supplies the right ingredients, earning the respect and trust of his team with a blend of integrity, partnership and affirmation. Ultimately it is recognised that there is more to effective leadership than a wonder 'pill'. Destined to be a transforming experience for thousands of readers, THE LEADERSHIP PILL shows how to apply the right techniques, no matter how pressured a business situation.
Customer Mania!
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service -- creating a people-oriented, performance-driven, customer-first organization. Along with coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum! -- owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A & W Restaurants -- the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture.
Know Can Do!
Attempting to better themselves—learn new skills, break bad habits, realize their potential—people read books, attend seminars, take training courses. And companies pitch in too, spending billions of dollars every year on professional development programs aimed at helping their employees become more effective. But in spite of what people sincerely believe are their best efforts, all too often their behavior doesn’t change. The fact that it seems to be so hard to make new learning stick is an endless source of frustration for both individuals and organizations. For years Ken Blanchard has been troubled by the gap between what people know—all the good advice they’ve digested intellec...
The Pan American Games / Los Juegos Panamericanos
The Pan American Games, second only to the Olympics as the biggest international sports competition in the world, are held every four years (during the year prior to the Summer Olympics) under the sponsorship of the International Olympic Committee. This book lists the results of the Pan American Games from their commencement in 1951 through 1999. Los Juegos Panamericanos, los segundos mas importantes del mundo tras los Olimpicos, se han venido celebrando cada cuatro anos desde 1951. Se incluye en el presente trabajo bilingue un recuento de los resultados reflejados en dichos juegos a lo largo de su historia, desde los comienzos hasta los mas recientes, celebrados en 1999.
Blood is Thicker Than Water
This study represents a contribution to the pre-Colonial archaeology of the Windward Islands in the Caribbean. The research aimed to determine how the Ceramic Age (c. 400 BC - AD 1492) Amerindian inhabitants of the region related to one another and others at various geographic scales, with a view to better understanding social interaction and organisation within the Windward Islands as well the integration of this region within the macro-region. This research approached the study of intra- and inter-island interaction and social development through an island-by-island study of some 640 archaeological sites and their ceramic assemblages. Besides providing insight into settlement sequences, pa...
Decolonial Feminisms, Power and Place
This book draws on participatory ethnographic research to understand how rural Colombian women work to dismantle the coloniality of power. It critically examines the ways in which colonial feminisms have homogenized the "category of woman,” ignoring the intersecting relationship of class, race, and gender, thereby excluding the voices of “subaltern women” and upholding existing power structures. Supplementing that analysis are testimonials from rural Colombian women who speak about their struggles for sovereignty and against territorial, sexual, and racialized violence enacted upon their land and their bodies. By documenting the stories of rural women and centering their voices, this book seeks to dismantle the coloniality of power and gender, and narrate and imagine decolonial feminist worlds. Scholars in gender studies, rural studies, and post-colonial studies will find this work of interest.
Return to Aztlan
Long before the Spanish colonizers established it in 1598, the “Kingdom of Nuevo México” had existed as an imaginary world—and not the one based on European medieval legend so often said to have driven the Spaniards’ ambitions in the New World. What the conquistadors sought in the 1500s, it seems, was what the native Mesoamerican Indians who took part in north-going conquest expeditions also sought: a return to the Aztecs’ mythic land of origin, Aztlan. Employing long-overlooked historical and anthropological evidence, Danna A. Levin Rojo reveals how ideas these natives held about their own past helped determine where Spanish explorers would go and what they would conquer in the n...
