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The Ownership Quotient
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit such enthusiasm for their organization that they infect countless customers with similar satisfaction, loyalty, and dedication. Customer-owners are in turn so satisfied with their experience that they relate their stories to others, persuade them to try your product, and provide constructive criticism and new product ideas. As a new generation of managers has been changing the way that products and services are designed and deliv...
Hearings
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Reports of Cases Argued and Determined in the Supreme Court of Judicature of the State of Indiana
"With tables of the cases and principal matters" (varies).
The John also called Mark
"In this study, Dean Furlong examines the reception of John Mark in Christian tradition, discussing his identifications with both Mark the Evangelist and Mark the founder of the Alexandrian Church, and positing that some ancient writers identified John/Mark with John the Evangelist." --
The London Gazette
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Idaho Wilderness
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