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. Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition
Quality by Design reflects the research and applied training conducted at Dartmouth Medical School under the leadership of Gene Nelson, Paul Batalden, and Marjorie Godfrey. The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. The authors describe how to develop microsystems that can attain peak performance through active engagement of interdisciplinary teams in learning and applying improvement science and measurement; explore the essence...
Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management (TQM) and Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Significantly revised throughout, the Fifth Edition offers a greater focus on application techniques, and features 14 chapters in lieu of the prior edition's 20 chapters, making it an even more effective teaching tool. New chapters have been incorporated on Implementation Science (3), Lean Six Sigma (6), and Classification and the Reduction of Medical Errors (10).
For Delilah Sinclair, catching a man's attention has never been a problem. It's the part that comes later – the happily-ever-after part – that always seems to trip her up. Not that she cares. (Much.) All her friends may be settling down, but this fiery redhead quite likes her carefree — commitment-free — life. At least, she did… until everything began to fall apart. With family drama spiraling dangerously out of control, for the first time Delilah finds herself in need of a protector. Thankfully, Luca "Blaze" Buchanan — the best MMA fighter in Boston history — is more than willing to step into that role. Luca is more savage than knight-in-shining-armor. Certainly not the marryi...
Health Administration
Gemma Summers is unlucky in love. She’s known it since third grade, when her first crush blew a spitball into her hair, and a decade-long string of bad dates, boring sex, and abysmal morning-afters has done nothing to improve her prospects. When a random radio contest lands her courtside tickets to the hottest playoff game of the season, Gemma thinks her luck may finally be on the upswing — at least, until the dreaded jumbotron kiss-cam lands on her and her date, who’s too busy ignoring her to notice… Thankfully, the sexy stranger sitting next to her is more than willing to step in. One kiss. Two strangers. No strings attached. Or… so she thinks. Turns out, kissing Chase Croft — Boston’s most eligible bachelor — may be enough to convince even a girl who’s given up on love to let down her guard one last time... NOT YOU IT’S ME is a full-length, comedic contemporary romance about a girl who doesn’t believe in love… and the man who changes her mind. It is the first installment of the internationally bestselling BOSTON LOVE STORY series and can be read as a complete standalone. Due to sexy-times and strong language, it is intended for readers 17 and up.
This book offers a global perspective on healthcare reform and its relationship with efforts to improve quality and safety. It looks at the ways reforms have developed in 30 countries, and specifically the impact national reform initiatives have had on the quality and safety of care. It explores how reforms drive quality and safety improvement, and equally how they act to negate such goals. Every country included in this book is involved in a reform and improvement process, but each takes place in a particular social, cultural, economic and developmental context, leading to differing emphases and varied progress. Methods for tackling common problems - financing, efficiencies, effectiveness, ...
This book focuses exclusively on the surgical patient and on the perioperative environment with its unique socio-technical and cultural issues. It covers preoperative, intraoperative, and postoperative processes and decision making and explores both sharp-end and latent factors contributing to harm and poor quality outcomes. It is intended to be a resource for all healthcare practitioners that interact with the surgical patient. This book provides a framework for understanding and addressing many of the organizational, technical, and cultural aspects of care to one of the most vulnerable patients in the system, the surgical patient. The first section presents foundational principles of safet...
"Johnson is clearly striding in the footsteps of authors like Geraldine Brooks and Diana Gabaldon in her juxtaposition of the modern and historical."—New York Journal of Books Three men are trapped in time. One woman could save them all. Historian Lia Carrer has finally returned to southern France, determined to rebuild her life after the death of her husband. If nothing else, her trip could grant her perspective on the region's traditional reincarnation beliefs and resurrect her dying thesis. But instead of finding solace and insight in the region's quiet hills and medieval ruins, Lia falls in love. Raoul's very existence challenges everything she knows about life, history, and her husband's death. As Raoul reveals the story of his past to Lia, she's caught up in the echoes of a historic murder, resulting in a haunting and suspenseful journey through the romantic landscape of the Languedoc region. A remarkable and richly-developed novel, in the tradition of time-travel romances by Susanna Kearsley and Diana Gabaldon, In Another Life masterfully blends historical fiction with a love that conquers time.
Resource added for the Nursing-Associate Degree 105431, Practical Nursing 315431, and Nursing Assistant 305431 programs.