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Compendium of Management Case Studies
Case study is an important pedagogical tool not only to facilitate classroom teaching, but is also a research tool used widely in academia and industry. Every workplace situation calls for decision making and managerial skill. While some situations are more complex and far-reaching than the others, all decisions are equally important for the businesses in the overall landscape. On one hand, strategic decisions call for sharp business acumen and experience; on the other hand, operational decisions call for tact and eye for detail. Businesses employ unique solutions to solve their problem which is often recorded as a case study. These case studies are an effective tool to enhance learning. It stimulates the students to integrate classroom-learning with application orientation to solve real live problems. The growth in case writers coupled with availability of good cases has made industry and academia to embrace case methods. An initiative to support and encourage build indigenous case studies, this book is a compilation of the cases presented at the Management Case Conference organised by PSG Institute of Management in 2021
Interdisciplinary Research in Technology and Management
We live in an inter-connected world. In the era of Industry 4.0, technology is getting embedded more and more in the way ‘we learn, live, work, and play’. This progression is accelerating at a pace never seen before. Interdisciplinary and collaborative research across disciplines within the Technology domain and Management domain, and across the Technology-Management interface is opening up exciting new possibilities for solving problems whose solutions are beyond the scope of a single discipline, domain or practice, and helping to create a brave new world. The goal of this conference was to bring together scholars, researchers, consultants, and practitioners to share their interdisciplinary research and consultative work in Technology and Management. Selected papers were then peer-reviewed and authors were invited to present their work in the conference.
Driving the Economy through Innovation and Entrepreneurship
Modern technologies are central to creation of wealth through business expansion leading to economic development. This is visible in the fast-paced technology-induced economic growth experienced by most countries, especially by rapidly growing economies such as India, China, Brazil, South Korea, among others. Increasing individual scientific contribution, nurturing entrepreneurial talent, promoting innovative competence, strategically prioritizing and investing in technologies and enhancing national economic wealth are some of the important Technology Management goals. Technology Management has emerged as a strategic and knowledge domain of interest to academicians, practitioners, and policy...
Advances in Chemical, Bio and Environmental Engineering
This book focuses on the state-of-the-art research, development, and commercial prospective of recent advances in chemical sciences. The innovative work in the field of Environmental Engineering, Bio-chemical Engineering, Chemical Engineering, Nanotechnology, Environment Impact Assessment, Green Technologies. The contents in this book cover various design concepts and control and optimization for applications in Chemical, Bio and Environmental Engineering, manufacturing, Physics, Chemistry and Biological sciences. This book will be useful resource for researchers, academicians as well as professionals interested in the highly interdisciplinary field of Chemical, Bio and Environmental Engineering.
The SAGE Glossary of the Social and Behavioral Sciences
Highly accessible A-Z of the major terms in the social and behavioural sciences, spanning anthropology, communication and media studies, criminal justice, economics, education, geography, human services, management, political science, psychology and sociology.
Start-Up Enterprises and Contemporary Innovation Strategies in the Global Marketplace
In an ever-expanding economic world, the need for new businesses with the ability to create and evolve simultaneously is paramount to ensure success. Hybrid business models are essential to foster growth and promote prosperity. Start-Up Enterprises and Contemporary Innovation Strategies in the Global Marketplace is a critical scholarly resource that examines the relationship between worldwide industry and the need for up-to-date technologies and methods to support such an inclusive market. Featuring coverage on a diverse range of topics such as corporate social responsibility, collaborator empowerment, and start-up enterprise ecosystems, this book is geared toward managers, researchers, and students seeking current research on the interaction between modernization and the expansion of markets to accommodate worldwide industry.
Intellectual Capital
Beginning appropriately with an executive summary, this guide to the new business world introduces an intellectual capital approach. The Scandinavian editors define IC "as a language for thinking, talking and doing something about the drivers of companies' future earnings." Such a new language entails new measures (the IC-index approach), ways to connect to shareholder value, and ultimately, a new meaning of management. Annotation copyrighted by Book News, Inc., Portland, OR
Customer Service Delivery
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-known industrial and organizational psychology experts in customer service, this book brings together in one comprehensive resource a review of the best practices in customer service delivery. Customer Service Delivery also provides a framework for customer service as a process and an outcome. The authors address a wide range of topics that are crucial to today’s competitive business environment: customer expectations, loyalty satisfaction, product versus service delivery, measurement, brand equit...
The Wealth of Knowledge
In Thomas A. Stewart’s bestselling first book, Intellectual Capital, he redefined the priorities of businesses around the world, demonstrating that the most important assets companies own today are often not tangible goods, equipment, financial capital, or market share, but the intangibles: patents, the knowledge of workers, and the information about customers and channels and past experience that a company has in its institutional memory. Now in his new book, The Wealth of Knowledge, Stewart--widely acknowledged as the world’s leading expert on working with intellectual capital in today’s knowledge economy--reveals how today’s companies are applying the concept of intellectual capit...
Unearthing your Emotional Intelligence
This book could be a turning point in your life- socially, professionally, and personally. You have now begun the journey to understand Emotional Intelligence. What is the connection between emotions and intelligence? How often have you regretted saying something or doing something? What made you say those words or do those acts? How can you prevent yourself from saying or doing inappropriate things? How do anger, fear, and stress affect your body? What is your modus operandi for different emotions? Should anger be vented out or suppressed? What is your anger management style? Is it appropriate? How to manage anger, fear, and stress? Interesting questions, in no particular order, aren't they? These would have already popped up in your mind. This book will guide you on a self-directed path towards EI. You will discover and unearth the emotional intelligence within you and be able to handle yourself and others better. Keep a pencil (and a good eraser handy!)to complete the interesting activities in the book as you start your journey. Well, what are you waiting for? Grab the book and get motivated!
