Increasing evidence suggests that hidden, low-level inflammation may be the number one cause of modern disease. Shilpa Ravella, an expert in nutrition and the gut, explains why our immune systems are turning against us and what we might do about it. 'Controlling inflammation is the key to good health and this beautifully written and researched book is the best way to understand it' TIM SPECTOR, #1 bestselling author of Food for Life 'A beautiful and authoritative dive into one of the most important scientific frontiers of our time' DANIEL M. DAVIS, Professor of Immunology and author of The Beautiful Cure ___ Inflammation is the body's response to injury and foreign microbes. But as our envir...
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Based on research and consultations with over 200 organizations known for their innovative and effective approaches to satisfying customers, Barsky illustrates the importance of the "bottom line" to customer satisfaction and, ultimately, to a company's overall success and profitability. He structures the book on a "learning triangle" that shows the three important keys to customer satisfaction -employees, customers, and competitors -- and explains how businesses can use these keys to construct customer satisfaction approaches for value-based transactions.
Studies primarily France with shorter sections on South Africa, Venezuela, and Palestine.