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Empathy
Conflict and Conflict Management -- Evaluation of the Models -- 10 Where We Have Been and Where We Should Go -- Where We Have Been -- Where We Should Go -- Empathy-Related Processes -- New Measurement Methods -- Usefulness of the Organizational Model -- Conclusion -- References -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z
Empathy
Conflict and Conflict Management -- Evaluation of the Models -- 10 Where We Have Been and Where We Should Go -- Where We Have Been -- Where We Should Go -- Empathy-Related Processes -- New Measurement Methods -- Usefulness of the Organizational Model -- Conclusion -- References -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z
Test Your EQ
Emotional intelligence--the way one uses and understands emotions--can determine whether or not a person will be successful in his or her personal and professional life. Now for the first time, Dr. David presents a range of tests that enable readers to assess their own EQ.
Mathematical Finance: A Very Short Introduction
In recent years the finance industry has mushroomed to become an important part of modern economies, and many science and engineering graduates have joined the industry as quantitative analysts, with mathematical and computational skills that are needed to solve complex problems of asset valuation and risk management. An important parallel story exists of scientific endeavour. Between 1965-1995, insightful ideas in economics about asset valuation were turned into a mathematical 'theory of arbitrage', an enterprise whose first achievement was the famous 1973 Black-Scholes formula, followed by extensive investigations using all the resources of modern analysis and probability. The growth of th...
Wildlife Review
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Sessional Papers
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Go Get Your Muda!
Go Get Your Muda! is an awakening compilation of insightful, motivating and entertaining blog entries from entrepreneurial change leader Mark H. Davis. Dealing with such business-critical issues as waste (or "muda" in Japan), quality, customer service and process mindset, Mark implores his readers to pursue excellence relentlessly and overthrow ineffective systems courageously. He challenges the consumer along with the brand, the CEO along with the associate. No practice is sacred; no habit is safe. With ringing clarity and stinging conviction, Mark: Vents his frustration with epic service "fails" Shares striking examples of carelessness and illogic Offers practical tips and techniques for i...
Stochastic Modelling and Control
This book aims to provide a unified treatment of input/output modelling and of control for discrete-time dynamical systems subject to random disturbances. The results presented are of wide applica bility in control engineering, operations research, econometric modelling and many other areas. There are two distinct approaches to mathematical modelling of physical systems: a direct analysis of the physical mechanisms that comprise the process, or a 'black box' approach based on analysis of input/output data. The second approach is adopted here, although of course the properties ofthe models we study, which within the limits of linearity are very general, are also relevant to the behaviour of s...
