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This book gives an overall analysis of the current knowledge status about structures, functions, utilization for German Baltic coast ecosystems. The main focus of this book is on the aquatic area, but land/sea interactions as well as river outfalls are included as well. Characteristic for this book is the inclusion of social science aspects. Approximately one third of its extent will be about the ecosystem services. In this segment the results of the last 6 years are presented in which a comprehensive quantification of the social relevance of ecosystems was carried out covering the entire area of the German Baltic Sea. This part builds directly on the results of scientific investigations and...
THE STORY OF AN AFRICAN GAME is a ground-breaking book, the first to cover in detail the history and experiences of black African cricketers in South Africa. It is long overdue, coming 195 years after the first recorded game of cricket in this country was played at the Green Point Common, Cape Town, in 1808. This is a book that will forever change the way we look at South Africa's cricket history and help us understand where the game is heading in the future.
This book traces the academic footprint of Hanns Ullrich. Thirty contributions revolve around five central topics of his oeuvre: the European legal order, competition law, intellectual property, the regulation of new technologies, and the global market order. Acknowledging him as a trailblazer, the book aims to capture how deeply Hanns Ullrich has influenced contemporaries and subsequent generations of scholars. The contributors re-iterate the path-breaking patterns of his teachings, such as his contemplation of intellectual property as embedded in competition, the necessity of balancing private and public interests in intellectual property law, the policies of market integration, and the peculiar relationship of technological advancement and protectionism.
This volume constitutes the proceedings of the 9th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in November 2016 in Skövde, Sweden. The PoEM conference series started in 2008 and aims to provide a forum sharing knowledge and experiences between the academic community and practitioners from industry and the public sector. The 18 full papers and 9 short papers accepted were carefully reviewed and selected from 54 submissions and cover topics related to information systems development, enterprise modeling, requirements engineering, and process management. In addition, the keynote by Robert Winter on “Establishing 'Architectural Thinking' in Organizations” is also included in this volume.
Everyone in marketing is talking about word of mouth (WOM). At a time when traditional advertising is struggling, conversations between consumers – the most trusted source of product information – have taken on an entirely new dimension on the Internet. While considerable research on the effects and spread of WOM has been carried out over the past sixty years, surprisingly few scholars have tried to find out how to stimulate it. Martin Oetting seeks to close that gap. Based on involvement and empowerment research, this is the first scientific study connecting word of mouth with a participatory marketing approach, thus providing an answer to what may be marketing’s most pressing question: how to strategically harness the power of blogs, Facebook, and the Social Web.
Loyalty is one of the main assets of a brand. In today’s markets, achieving and maintaining loyal customers has become an increasingly complex challenge for brands due to the widespread acceptance and adoption of diverse technologies by which customers communicate with brands. Customers use different channels (physical, web, apps, social media) to seek information about a brand, communicate with it, chat about the brand and purchase its products. Firms are thus continuously changing and adapting their processes to provide customers with agile communication channels and coherent, integrated brand experiences through the different channels in which customers are present. In this context, und...
The first reference resource to bring both sports management and sports marketing all together in one place.
The IBSS is the essential tool for librarians, university departments, research institutions and any public or private institutions whose work requires access to up-to-date and comprehensive knowledge of the social sciences.
Dieses Buch fasst neuartige und aktuelle Problemfelder, Lösungsansätze und Erfahrungsberichte aus dem Bereich des internationalen Dienstleistungsmanagements zusammen. Neueste Forschungsansätze werden ebenso präsentiert wie das Know-how von Top-Führungskräften aus der Unternehmenspraxis.
Im Jahrbuch 2002 beschäftigen sich renommierte Autoren mit Fragen aus dem folgenden Bereich: Welches sind die Besonderheiten elektronischer Services? Wie kann eine Verbindung elektronischer mit konventionellen Services erfolgen? Welches sind Faktoren, die den Grad der Standardisierung vs. Individualisierung bestimmen? Wie können elektronische Services vermarktet werden und welche Rolle spielt der Kundenkontakt-Mitarbeiter? Wie kann ein Kapazitätsmanagement elektronischer Services gestaltet werden? U.a.m.