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This CRM masterclass gives you a proven approach to modern customer relationship management Key FeaturesProven techniques to architect CRM systems that perform well, that are built on time and on budget, and that deliver value for many yearsCombines technical knowledge and business experience to provide a powerful guide to CRM implementationCovers modern CRM opportunities and challenges including machine learning, cloud hosting, and GDPR complianceBook Description CRM systems have delivered huge value to organizations. This book shares proven and cutting-edge techniques to increase the power of CRM even further. In The Art of CRM, Max Fatouretchi shares his decades of experience building suc...
With over 200 recipes covering real-world examples, take your Odoo development skills to the next level and solve complex business problems using this guide Key Features Book DescriptionWith its latest iteration, the powerful Odoo framework released a wide variety of features for rapid application development. This updated Odoo development cookbook will help you explore the new features in Odoo 14 and learn how to use them to develop Odoo applications from scratch. You'll learn about the new website concepts in Odoo 14 and get a glimpse of Odoo's new web-client framework, the Odoo Web Library (OWL). Once you've completed the installation, you'll begin to explore the Odoo framework with real-...
Get up to speed with QuickBooks Online 2020 for financial management and bookkeeping Key Features Create a dashboard that highlights your company’s financial activity and status upon login Manage customers, vendors, and products and services seamlessly with QuickBooks Explore special transactions such as recurring transactions, managing fixed assets, setting up loans, and recording bad debts Book DescriptionIntuit QuickBooks is an accounting software package that helps small business owners to manage all their bookkeeping tasks. Its complete range of accounting capabilities, such as tracking income and expenses, managing payroll, simplifying taxes, and accepting online payments, makes Quic...
Create world-class Zoho CRM solutions tailored to be a game changer for your business and transform the way you collect, manage, and use customer data Key FeaturesUnlock the full potential of advanced Zoho CRM features to supercharge your business solutionsCustomize your Zoho CRM solutions to achieve scalable and long-term customer engagementStreamline your entire business for digital transformation by integrating CRM with different Zoho products and applicationsBook Description Zoho CRM is one of the most user-friendly, configurable, and competitively priced CRM systems for managing all your customer relationships. When tailored effectively to your business, it empowers your team to work sm...
Avoid implementation failures and technical debt by mitigating anti-patterns in your Salesforce enterprise solutions using expert guidance and proven recommendations Purchase of the print or Kindle book includes a free eBook PDF Key Features Build exemplary Salesforce architectures by studying anti-patterns that lead to failing systems Demonstrate deep architectural principles that you can apply in your Salesforce projects Identify common problems in Salesforce architectures and apply better architectural solutions Book DescriptionSalesforce Anti-Patterns teaches you to spot errors in Salesforce patterns that may seem like a good idea at first but end up costing you dearly. This book will en...
Buku "Manajemen Pemasaran" merupakan panduan praktis yang membahas berbagai aspek penting dalam pengelolaan pemasaran perusahaan. Dalam buku ini, pembaca akan diajarkan langkah-langkah penting seperti pemahaman pasar, analisis pesaing, dan analisis pelanggan untuk mengembangkan strategi pemasaran yang efektif. Selain itu, buku ini juga membahas tentang penetapan tujuan pemasaran, strategi pemasaran, dan pengembangan produk untuk memenuhi kebutuhan pasar dengan inovasi. Dalam bab-bab berikutnya, pembaca akan mempelajari topik-topik penting seperti harga, distribusi, dan promosi. Buku ini memberikan wawasan tentang strategi penetapan harga yang tepat, manajemen saluran distribusi yang efisien,...
THE ULTIMATE GUIDE TO IRAN If you announce that you are going to Iran, someone will certainly advise you not to go. Ignore them, for this is one of the most exciting countries on Earth. This book will take you all the way through 5,000 years of Persian history into today's modern Iran. It is about the places and history of Persia's "One Thousand and One Nights" and how those stories have shaped the modern Iran that it is today. Many westerners, especially women (including some of my friends), feel hesitant about travel to Iran. This is because the western media only reports kidnappings, terrorist activities and endless wars in the region. This has been particularly since the 9/11 attacks, wh...
Packed with engaging examples and case studies from companies including Amazon, IBM, and Pepsi, as well as unique insights from sales professionals across the globe, this comprehensive textbook balances research, theory, and practice to guide students through the art and science of selling in a fast-changing and digital age. The text highlights the emerging role of storytelling, sales analytics and automation in a highly competitive and technological world, and includes exercises and role plays for students to practice as they learn about each stage of the selling process. As well as its focus on selling, the text also provides students with essential sales management skills such as onboardi...
COVID has changed the game for all of us. It has forcefully fast-forwarded everyone into a digital era. Now, we have no other choice but to adopt technology to run our businesses. Although small businesses are agile to adopt changes, sometimes adopting technology can be challenging. Three friends – Anubhav, Jagdeep and Irshad – are running different businesses of different sizes in various industries. One of them already bought and failed CRM and the others still thinking of buying one. Liladhar Shastri, their class-mate, guides them through this bumpy but exciting journey of making a decision and actually buying CRM, then implementing it, solving user adoption problems and growing their business with CRM. I am sure you will find answers on their journey. If you have not yet thought of implementing CRM or you are in the process of buying one or you have already purchased it and struggled, I am sure Cracking the CRM Code will help you. This book will be specifically useful for business owners, sales managers and sales team leaders. CRM sellers and consultants will find useful insights into customer behavior and their CRM buying process. It will help them sell better.
This book combines findings from archaeology and anthropology on the making, use and distribution of hand-made pottery, the rhythms of mobility involved and the transformations triggered by such processes, discussing different theoretical perspectives and methodological approaches.